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Business Writing Blog
Business writing help since 2005.
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Just like any other chatting messages, Slack is a great way you can connect to your colleagues faster and with the least hassle, compared to other messaging platforms like email. However, just because it serves a similar purpose to WhatsApp or Snapchat, doesn’t mean you should treat it just the... Continue reading
Posted May 8, 2020 at Business Writing
In today’s world of constant emails and messaging, an occasional typo or error here and there is no big deal—except when it comes to business writing. Business writing is unique — it focuses on professionalism. These mistakes can make the difference between long-term client relationships and someone not taking you... Continue reading
Posted May 8, 2020 at Business Writing
A cold email is an email you send someone, usually a marketing prospect, with whom you have no prior contact. It is akin to a cold phone call, except it is less obtrusive. It is also markedly different from spam emails, which are unsolicited emails sent to multiple recipients at... Continue reading
Posted Apr 10, 2020 at Business Writing
It’s no secret: writing a good cover letter is a challenge, especially if it’s your first time. The secret? Stop obsessing! Your cover letter should be no more than a concise introduction of who you are, what you can do, and, most importantly, why you are the best fit for... Continue reading
Posted Mar 20, 2020 at Business Writing
A business plan is like a road map for your business. This very important document will pretty much make bankers or investors choose to go with you and your business or run for the hills. Writing a business plan will take time and will not be super easy, but with... Continue reading
Posted Mar 18, 2020 at Business Writing
Email marketing is a crucial part of any successful digital marketing campaign. After all, who doesn’t use email? Nowadays, it propels not just customer conversions but also retention. Not to mention it’s your direct route to your audience. But just because it’s easy to send an email doesn’t mean you’ll... Continue reading
Posted Mar 16, 2020 at Business Writing
Thank you, Ann. Best wishes to you too! Lynn
Thanks for this great sendoff! Georganne, thanks for your thoughtful farewell. I hope you have consulted my college curriculum for your class in business communication. It's available for free here: Abdullah, I am so pleased that you found my guidance helpful! Thanks for your good wishes. Katharyn, thank you for lurking--and for taking the time to comment now. I appreciate your kind words. Maria, what a thoughtful note! I appreciate your compliments and good wishes. Patty, thank you for your sweet message! I appreciate your enthusiasm and your wishes for my retirement. Kim, I wish you much success. Keep doing all the smart things you do! Lynn
Thanks, everyone! This is a wonderful sendoff. Jack, no worries! The "to" is optional. You would use it if you wanted to be emphatic. Thanks for your thoughtful message. Brianna, thanks for your good wishes for my new life! Louise, I am so glad that my work has been helpful to you. Thank you for letting me know. George, it's always been fun to read your European perspective. Thank you for being on the journey with me. I'm going to retire and relax--read, travel, volunteer, patiently play with my dog, cook more, exercise more, be more available to others. Adriano, thank you so much for your good wishes. I am happy that I helped you. Sanjay, thank you for being a regular reader. I appreciate you and your good wishes. Hilde, what a kind, thoughtful message! No hair standing on end here. I am simply grateful. Stephanie, we HAVE been together a long time, haven't we? I am very grateful for your readership and your beautiful goodbye message. Thank you! Bridget, it was a pleasure. Thank you for your kind words and wishes. Nicola, thank you! I appreciate knowing that my work has made a difference for you. Susana, I loved your message, and I appreciate knowing that you will miss my work. Thank you for being a fan. Isabel, thank you for your greetings from Spain. I appreciate your good wishes. Leigh, thank you so much for your thoughtful compliments and for sharing this blog. I am grateful for you. Lorelee, thank you for your very thoughtful message. It means a lot to me to know that I have helped you and your team. And thank you for the good wishes. Ken, I almost got teary-eyed reading your words. It is gratifying to know that I have made a positive difference in your company. Thank you so much for letting me know. Yolanda, thank you for your enthusiastic good wishes. I am grateful for you being a reader of this blog and my book. Emily, thank you for your thoughtful message. Yes, someone is purchasing the blog and will retain the content. I believe it will be worth checking out. Anne, thank you for your concise, warm message! Patty R., I remember your career transition. Thank you for being a faithful reader and for sharing these kind words. I will miss you too! Snezhana, the new owner will maintain classes in some form. Thanks for your good wishes! Lynn
Wow! It is so rewarding to hear from you all! LH, thank you for commenting THIS time. I appreciate your good wishes. David, thank you for your positive feedback and the good wishes. Jane, what a lovely sendoff comment! I appreciate your advice and your gratitude. Virginia, thank you for your thoughtful message. It has meant a lot to me to communicate with you over the years. Jim, thanks for the energetic feedback and good wishes. Cathy, my business writing sister. I have missed hearing from you of late. Thanks so much for dropping in to say goodbye. Good luck with all the good fights! Allison, your comment brought me a big smile. I will miss you. Janice, thank you for your kind words. Mentioning that you have my book helped me realize that my connection with you will continue. Anita, such a warm, thoughtful comment. I will miss you too! Olivia, I'm honored that you continue to consult "Business Writing With Heart." Your comment brought me a big smile. Take care! Lynn
I have been writing this blog for nearly 15 years, and I have decided to move on. Although I am not sure whether this is my final post (that will depend on when a blog sale goes through), I wanted to be sure to say goodbye while I have the... Continue reading
Posted Feb 27, 2020 at Business Writing
Hi Maria, Yes, that comment made news here too. Senator Warren's debate performance last week earned her millions of dollars in contributions. I am happy to see that she has refreshed her message. Thanks for sharing news from Finland. Lynn
Cover letters, resumes, proposals, online job applications—these are some of the most significant pieces you will write. They must engage readers and communicate persuasively, especially for competitive positions. Even if you are modest and shy, these pieces must sell you. Here are 12 tips to apply in high-stakes situations. 1.... Continue reading
Posted Feb 25, 2020 at Business Writing
Hi Ben, I am glad you appreciated the feedback, and I am happy to hear that you value this blog. Thanks for taking the time to comment. Lynn
Toggle Commented Feb 21, 2020 on Three Quick Error Quests for You at Business Writing
Thank you, Jan, KL, Ben, Laura, SM, Joy, Melissa, and Patty, for sharing your corrections. Please review my solutions in the main blog post. I have clarified a few points below. In Error Quest 1: It is not an error to start a sentence with "Because." Teachers have led many people into thinking it's wrong to start a sentence with that word, but you can start a sentence with any word you choose. Eliminating the word "is" does not complete the correction. It leads to a series of two nouns and one adjective, which is not parallel. KL, I love your suggestion of using "who is intimately involved." Melissa, I like your correction with "avid supporter." In Error Quest 2: The passage does not need any semicolons. "Socially connected, dedicated development officer" would be wrong with a comma or an "and" after "dedicated." That's because "development" is an integral part of the phrase "development officer." The phrase "development officer" is modified by "socially connected" and "dedicated"--requiring just one comma. In Error Quest 3: Everyone was correct. Congratulations! Lynn
Toggle Commented Feb 20, 2020 on Three Quick Error Quests for You at Business Writing
How good are you at finding errors? The three short error quests below will test your proofreading skills and your knowledge of grammar, punctuation, and structure. Each quest contains just one error—no more, no less. Can you find it? You may be surprised at the solutions. Good luck! Error Quest... Continue reading
Posted Feb 19, 2020 at Business Writing
Glad to hear it, Abbey. Lynn
Deborah, thank you for your example. It sounds as though the police department could have easily warmed up the message by responding to you by name. Instead, someone made the situation worse and engaged you in an offputting way. A little warmth and kindness can go far. Lynn
Toggle Commented Feb 13, 2020 on How Writing Is Like Taking Blood at Business Writing
Maria, thanks so much for sharing your story of the use of names in Finland. I had no idea that Finland and Sweden used first names so widely. I am intrigued by your story of code-switching in France when talking with the admin. It reminded me of George's story of talking with Heir Schmidt and changing names depending on the audience. I also enjoyed reading about the service in restaurants in Finland. As you know, waitstaff rely on tips in the US. It's interesting to learn how the rest of the world works. Thank you! Lynn
Toggle Commented Feb 13, 2020 on How Writing Is Like Taking Blood at Business Writing
Hi George, I guess that WAS a memorable phrase. You can cite it 50+ years later. Some of the other Democrats seem to be in Senator Warren's rut. But Amy Klobuchar regularly comes up with a new zinger. These often sound rehearsed rather than natural, but they are fresh, and the press talks about them. I have heard Pete Buttigieg interviewed several times, and he always makes an interview sound like a conversation. He does NOT pull out his stump speech and quote himself. I do think it's wise to use memorable lines as hooks. But fresh, persuasive language gets people's attention. Thanks for commenting! Lynn
This is a blog about business writing—not politics. But Elizabeth Warren’s recent fall in poll numbers and weak results in primaries are directly tied to the message she is communicating. And that IS a writing issue. Senator Warren doesn’t need to change her ideas and well-planned programs. She needs to... Continue reading
Posted Feb 12, 2020 at Business Writing
Thank you, Lina, Bart, RAM, George, Lionel, and Martha! I appreciate you taking the time to comment. Lina, I like the way you expressed your point--it's clear and catchy. Bart, at first I thought you were comparing me to a dog! But, of course, you weren't. Thanks for making that logical, interesting point. RAM, I like your thought on making a good memory of the experience. George, what an interesting anecdote--the one about Herr Schmidt. Switching to Hans and then back to Herr Schmidt shows a clear understanding of and respect for what is appropriate in a particular context. Thanks for telling us about it. Lionel, your choice is not old school. If people want you to be more familiar, they will let you know. I live in the very familiar Pacific Northwest of the United States, where we typically use first names. But when I meet Black people of middle age or older, I always address them with a courtesy title (for example, Mr. Garrett, Miss Eloise, Pastor Patricia) to show respect. I assume that if our relationship develops, our way of addressing each other will change. Martha, you make a good point. I don't want any of the team to get into trouble, but maybe I can find a way to communicate discreetly. Interestingly, the organization emailed me a survey to complete, but it didn't include any way to comment. Not much of a feedback mechanism! In any case, thanks for the suggestion. Lynn
Toggle Commented Feb 12, 2020 on How Writing Is Like Taking Blood at Business Writing
On Friday I donated blood at a popup blood center. In the process I had to share information—about my sex partners, pregnancies, travel history, and illnesses. I had to repeatedly give my full name and birthdate. A personal exchange? Nope. It was completely impersonal. I felt like a commodity. No... Continue reading
Posted Feb 11, 2020 at Business Writing
Hi Bart, I agree--a manager should check signage. Then let's cross our fingers and hope for the best. I always appreciate your input. Lynn