This is Markj Ambrose's Typepad Profile.
Join Typepad and start following Markj Ambrose's activity
Markj Ambrose
Recent Activity
I believe there is an error in your 3rd paragraph. I think you meant that she was flying from San Francisco to Grand Rapids with a transfer in Chicago. That is the only thing that makes sense with the following paragraph and with United's route system.
Commented Aug 17, 2012 on United Airlines Lost My Friend's 10 Year Old Daughter And Didn't Care at Bob Sutton
United Airlines Lost My Friend's 10 Year Old Daughter And Didn't Care
My colleague Huggy Rao and I have been reading and writing about something called "felt accountability" in our scaling book. We are arguing that a key difference between good and bad organizations is that, in the good ones, most everyone feels obligated and presses everyone else to do what is in...
Markj Ambrose is now following The Typepad Team
Aug 17, 2012
Subscribe to Markj Ambrose’s Recent Activity
0 Favorites
Around The Web