This is Mark Van Dyke's Typepad Profile.
Join Typepad and start following Mark Van Dyke's activity
Join Now!
Already a member? Sign In
Mark Van Dyke
Recent Activity
Check your spelling (availabel). FYI
Must be the same 10 investors who will be buying up the devalued stock and then making a killing later when it rebounds or when the company is sold off, merged, or re-imaged. I don't think it's funny at all.
This all really sounds like last minute, decided over the weekend, hurried and over-caffeinated hubris. It really takes no effort to check the web to see that the qwikster domain was still up for sale last month and the most recent record change was yesterday (9/19/2011). So much for that, Reed! In any case, the name is stupid and easily mistyped, which will lead to problems. And really, the name relates not one bit to the content that is proposed for it. They should have chosen something like "Discster", which sounds a bit like Dexter, America's favorite serial killer. That surely would be more apropos... considering what the Netflix heads have been up to. Two different services, two different charges, and two different movie databases. What's the benefit for me in that? None. The benefit for me in the ability to go to one place, browse through one database of titles, and pick and choose what I want. Separating into two databases doesn't double the work for me, it more than quadruples it. I'm really getting sick of the Netflix heads. If I have to use two different services I might as well use two completely different services. As for the "apology" by Reed Hastings, I think we all know he is talking out of his hat. If they knew what they were going to do beforehand when raising the prices and didn't bother to disclose to the subscribers, then it is nothing more than bait-and-switch.
It is worse than some people realize because if you've added something to streaming rather than queue it in the DVD queue and then it stops being available for streaming before you've watched it, it will quietly disappear from your queue entirely. The section that tells you that the movie is available for streaming until mm-dd-yyyy doesn't always inform you when a movie is going away. I've seen movies drop off with no prior notification. I've seen titles drop off into the saved list for a few hours or a few days and then come back up after a fix to it or whatever. I guess now that will not happen and I will lose the movie from my queue because Netflix needed to do fix something with the movie (like sound, or another glitch). When a title that is listed in the DVD queue becomes available to stream, that title is duplicated in the streaming queue. I understand that moving a title that is no longer available for streaming to the end of the DVD queue might not be desirable for everyone, but for me it would make more sense. I could either delete it if I did not want it on DVD, or keep it at the bottom of my queue until it came back around for streaming. Less community, less functionality, and more cost is not a good business idea. What Netflix is doing is pushing all of what they consider to be "extra services" onto 3rd party software developers. When you begin to force your customers off to outside sources to do anything relating to your own services, you put your customer base at risk. You can no longer control what is said (positive or negative), what is done, what is developed, and what is promoted (your service or another). The Netflix heads are acting like they are squeezing the last bit of juice out of an old orange, getting all they can out of it before they move on to a different piece of fruit. What they will leave behind is the dry husk of a once great service, with the peels and dead seeds of customers and lower echelon employees on a weathered heap. Sad, that.
Mark Van Dyke is now following The Typepad Team
Sep 17, 2011