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Anyone who gives any credence, or believes one word of the huffington puff deserves what they get. It prints lies, rumors, and hate filled speculation such as this one. To rephrase an old adage, "You are what you read."
I like most of shoobe's comments. I would like to see the isbn number (as on the box) listed. There really isn't much critically wrong with NF. Tweaks to overcome the kludges would be great.
Toggle Commented Feb 13, 2007 on How Would You Fix Netflix? at Hacking NetFlix
Over Christmas while my regular postman was on vacation I suddenly had three disks go missing in a week (were not delivered to my box at home.) I filed a written complaint with the local postmaster and mailed a copy of the complaint snail mail to Netflix. I do not know what happened exactly (it was confidential postal information after all!) but the delivery woman was changed and everything went back to normal. Personally I think postal managers cover a lot of thievery up because it makes them look bad. Eight or ten years ago I had a similar incident at my PO Box located in the Post Office itself. I filed a written complaint and the theft stopped. But I also stopped having Netflix deliver to my PO Box. Everyone who has more than three go missing should get very agressive and nasty. Then again that's just my opinion, and I could be wrong.
Toggle Commented Feb 8, 2007 on How Many Lost Netflix Discs? at Hacking NetFlix
On a scale of 1 to 10, with 10 being highest, a 7.5. No huge complaints, just some little naggy ones. I think it's the business model and I don't think anyone can do it better unless it's the same service for less money, say about 20% less.
I'm on 4 out and as mentioned by others, I rarely have trouble getting the new releases I want (90 to 95%). I find (again as mentioned before) that mailing dates/positions are the most important factors. If I mail on Saturday, then I will get the new releases by Tuesday. It just happened with "The DeVinci Code". You need to learn the system for your zip code, then work it.
Toggle Commented Nov 16, 2006 on Netflix New Release Allocation at Hacking NetFlix
I've been a NF member for a long time. 7 or 8 years at least. Maybe it's living in Houston or that I have been lucky, but I have had no complaints with NF (other than when they experimented with the plastic envelope. Horrific was that!) Yes, there have been times when I suspected throttling but over the long wave I've received just about the max from my NF membership. (Let's just say I have a rather quick turn around time.) Over the past three years, the amount of time that I have kept detailed NF records, I have received about 94% of my dvd's from the Houston DC, about 1% from Austin and the rest from San Jose. (Usually Foreign, Obscure, with a few new releases coming from San Jose.) Also, over the past three years, I have had 5 arrive broken or impossible to play even after repairing them. I think the NF business model provides incredible service and value for your money.
Toggle Commented Oct 27, 2006 on Long Distance Shipping at Hacking NetFlix
Arrrgh! Not just YES! But HELL YES! You landlubbers! Arrrgh!
Toggle Commented Sep 29, 2006 on Is it Ethical To Rip DVDs? at Hacking NetFlix
Not just YES! But, HELL YES!
I would suggest that you NEVER use a post office. Those workers in the back (many contract) function in anonymity and they pretty much do what they want with our mail. I think that the so-called legendary USPS is a great urban myth. Use a postal delivery person that you can form a business relationship with, if nothing more than nodding hello. These people sort and drop your mail in the right carts without a middle-person. I have it at home and where I work, and I only receive and post Netflix mail from those two locations. After four "lost" discs, and fifteen "delayed" for over a week discs at a main distribution post office, I learned my lesson. Now my discs take no longer than two days (most one day) in either direction. Of course it helps to live in a city with a Netflix Distribution Center, but I repeat my warning: use a post office at your own risk. PS - I really like the mailing label idea. Ain't hacks great!
Toggle Commented Mar 23, 2006 on Testing Different Post Offices at Hacking NetFlix
Longest for me was about six weeks. Had about ten get "lost". They all eventually showed up. Stopped using the Post Office and mailed from my office. No problems after that. We know the postman by name.