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Peter Engel
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Gothic's products are good for what they are.
Fortunately, I've had a better delivery experiences with them, Julie. But when we bought a dresser about two years ago, the sales and customer service people couldn't have been more indifferent and borderline rude.
The W Deserves an F
Today's guest post is by Ann Barlow, President, Peppercom West. If you’ve stayed at a W hotel, you know how hard they work to be hip. I was at one for three nights this past week, and when I tell you the priority they gave coolness over service wore a little thin by the time we left, I’m ...
Mostly great performances all-around, but you'll need to designate someone to be the "good sport" and attend the Razzies.
Marching to our own beat
Love us or hate us, Peppercom has always marched to the beat of a different drum. We've never emulated other midsized PR firms. And, lord knows, we wouldn't want to copy any of the practices of large firms. So, whether it's our service offerings, workplace culture or even holiday cards, we do t...
We've all been there at one time or another, seduced by what my wife calls the "bright shiny object."
Regardless of discipline, marketing agencies seems particularly vulnerable because it's often so time-sensitive and there is rarely a consistent regimen for evaluating how many resources will be used to go after a new business opportunity.
I know it's mostly a judgment call. Still, perhaps the real question is how do you decide if these situations warrant an "all hands on deck" approach? If an agency imposes strict guidelines on internal costs or billable hours, can it effectively do the same for business development?
Regardless of what's being sold (including medical supplies and lunch boxes), I'd be interested in hearing more about how small- and mid-size companies keep themselves from consistently getting into these situations.
You Can Go Your Own Way
This post is dedicated to the long suffering Ann Barlow, President Peppercom West. This is a cautionary tale about a professional services firm that exemplified a Fleetwood Mac lyric written with a different meaning in mind. To wit: “Players only love you when they're playing.” The professio...
Last week I saw the actor who played Richie Aprile at a film screening. His mannerisms do remind me of Ed Moed.
You are what you watch. Except when you aren't.
According to psychographic ad targeter Mindset Media, the television shows we watch provide a unique insight into our personality and can help brands better target their marketing spend (insert link). For example, modest people, says Mindset Media, are more likely to watch 'Deadliest Catch' ...
How are these testosterone-charged males any different than what I witnessed this weekend in Manhattan's Meatpacking district? Nightclubbing young girls in their 20s, wearing strapless dresses and high heels to get into nightclubs in this godforsaken weather?
Here's how I know age is creeping up on me. Instead of my eyes popping out, I was amazed at their stupidity and likelihood of catching pneumonia.
The Hercules of Hackensack
Thomas Jefferson was wrong when he wrote, “All men are created equal.” They aren't. Some can jump higher. Others can run faster. And, some simply don't feel the cold like mere mortals. I was struck by the inequality among my fellow man at the New Jersey Transit train station the other day. Wh...
Hey, Wiccan is a legitimate religion, not some punchline for dimbulb comics and politicians. There are no spells, curses or "superstitious hocus-pocus," as Indiana Jones would call it.
I must say, though, that I used to enjoy watching "Charmed" with my niece, but that was mainly about Alyssa Milano.
Which witch is which? Wiccans aren't sure when it comes to Christine O'Donnell.
The following is a special election eve guest blog from friend and former co-worker, Peter Engel. Peter once dated a witch and, if given the chance to debate Delaware Tea Party candidate Christine O'Donnell, tells me he'd confront her with the following riff on Lloyd Bentsen's classic remark t...
I didn't think so.
The Ideal Client
Imagine the ideal client. Someone who, once you've proven yourself: - allows you to make mistakes as long as you learn from them. - has seat at the table for you when the organization's strategic business decisions are being made. - gives you full access to the senior thought leaders within the ...
A great client indeed! If only my level of client service had been as high as RepMan and Ed.
The Ideal Client
Imagine the ideal client. Someone who, once you've proven yourself: - allows you to make mistakes as long as you learn from them. - has seat at the table for you when the organization's strategic business decisions are being made. - gives you full access to the senior thought leaders within the ...
In some solutions-sales jobs, NAPT means "Not at Present Time," or try again later. NINTT is better though. On some slow Fridays, writing NAPT made me want to take a nap.
NINTT
Long ago and far away, I toiled for a large agency on a very large account. So large, in fact, that it was the third biggest billing account on the global agency’s impressive roster. And I, at the tender age of 27, had been entrusted to manage it. The client in question was a major management ...
Thanks Urbangranolagirl. That mashup is fantastic!
Looking at the comments on YouTube, though, I'm glad it didn't go mainstream earlier. Suppose O'Donnell had delivered that instead of a typically lame political ad: enthusiasm from Delaware's over-18 crowd might have made her a U.S. Senator last night. That's too scary to me to absorb.
Which witch is which? Wiccans aren't sure when it comes to Christine O'Donnell.
The following is a special election eve guest blog from friend and former co-worker, Peter Engel. Peter once dated a witch and, if given the chance to debate Delaware Tea Party candidate Christine O'Donnell, tells me he'd confront her with the following riff on Lloyd Bentsen's classic remark t...
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Nov 3, 2010
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