This is Peteror_'s Typepad Profile.
Join Typepad and start following Peteror_'s activity
Join Now!
Already a member? Sign In
Recent Activity
Chris, in defence of the big old banks: at the dawn of the computer age some of them were starting out as the cutting-edge platforms of their time. After a while, this model reached a plateau and vendors have appeared - logically, they thought why not trust professionals with software. After all a bank's core competency is not software - boiled down to its essence it's managing risks and liquidity. Likewise, the clean-cut systems of Apple and Amazon might be tomorrow's old legacies - I bet that from the inside they are everything but clean and shiny - software rarely is. The important thing is the speed with which a company can reinvent itself _and_ how this relates to the patience of its customers. (Also, Google and Facebook really don't have channels. Neither do they provide customer service similar to what most people still expect from a bank.)
Peteror_ is now following The Typepad Team
May 13, 2015