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Patrick Landman
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Your hotel ranking on TripAdvisor is in essence a grade of the experience your guests had during their stay. It is also a key driver for your financial success. There are some easy marketing steps you can take in order to balance the ranking in your favour. Basically, the more... Continue reading
Posted Oct 6, 2015 at Blog of Xotels
There seems to be a lot of dislike when discussing flash sales for hotels. The general consensus could be summarized that commissions of such email subscription websites are way too high and discounts required are way too steep. I understand the fear that these types of channels will eat away... Continue reading
Posted Aug 3, 2015 at Blog of Xotels
Are you considering subscribing for a seminar on hotel revenue management? Often times, hotel revenue management courses are quite costly and require you to travel a distance in order attend. Before subscribing, I would recommend reading some of the articles on our blog or downloading our free manual. This might... Continue reading
Posted Apr 22, 2015 at Blog of Xotels
One of the biggest ecommerce websites in the world has set up its own hotel distribution channel. Amazon started contracting various hotels to join in on their platform. Could this lead to a shake-up of the current hotel distribution landscape? Amazon’s sales teams have started approaching hotels within driving distance... Continue reading
Posted Dec 31, 2014 at Blog of Xotels
If you are looking for inspiration on how to improve hotel business then you will enjoy reading this success story of 3 of our Hotels. We have been working on hard to push the sales this year and all three hotels are in completely different categories. With the right strategy... Continue reading
Posted Dec 5, 2014 at Blog of Xotels
After publishing a vast collection of articles regarding revenue management, we have now compiled all this information into a revenue management book. You can download it in PDF format and it is a perfect introduction to revenue management in the hotel and hospitality industry, and is a great reference for... Continue reading
Posted Nov 4, 2014 at Blog of Xotels
Due to the popularity of our hotel industry blog, many people reach out asking for advice on how to start or advance their career. Hoteliers and hospitality management students often times are not sure where to start their careers in the hospitality industry. In this article I will provide some... Continue reading
Posted Sep 4, 2014 at Blog of Xotels
Let’s be realistic for a second. We work in an industry where we are ‘on stage’ 24/7. No matter how hard we try we can’t be perfect all the time. It is natural that mistakes happen from time to time. The question is how are you handling the situation to... Continue reading
Posted Aug 4, 2014 at Blog of Xotels
Xotels introduces the latest innovative technology in booking engines. Our new online hotel reservation system is based on the retail shopping cart principle, and is entirely geared to drive conversion and drive direct sales. So what sets our new Internet Booking Engine (IBE) apart? It includes a responsive design, a... Continue reading
Posted Aug 4, 2014 at Blog of Xotels
Returning guests are the key to any hotel management structure, In this day and age, but why do hotels reward them with out-dated and non-fulfilling hotel customer loyalty programs. Guest behaviour changes, so should your hotel loyalty scheme. In this article we'll have a look at current challenges and possible... Continue reading
Posted Jun 23, 2014 at Blog of Xotels
Xotels is a company that offers remote revenue management or revenue for hire services to hotel companies. For our growing international portfolio of outsourcing clients we are looking for qualified individuals that meet the requirements of our revenue management jobs. Job: Revenue Manager Job Location: Barcelona Spain Mission of the... Continue reading
Posted Jun 23, 2014 at Blog of Xotels
The Hotel Kursaal de Calafell is a great addition to our portfolio. This 3 star property is well maintained and offers spectacular views of the Mediterranean right from the many private balconies. The hotel is located right on the Paseo Maritim, a pedestrian only boulevard providing easy acces onto the... Continue reading
Posted Apr 30, 2014 at Blog of Xotels
A year ago we started with the implementation of revenue management at 2 youth hostels in Paris. The time has come to evaluate the progress of our work. Looking at the current trend, we are growing revenues by at least 10% on a yearly basis. We can definitely conclude this... Continue reading
Posted Mar 31, 2014 at Blog of Xotels
Looking back, 2013 has been a very successful year for Xotels. We have expanded our portfolio up to 23 hotels (44% growth). Some properties with a unique hotel concept have joined our group. We have also moved into the North American market, with a property in Miami Beach. As you... Continue reading
Posted Mar 5, 2014 at Blog of Xotels
After having looked at several opportunities over the last years, a strategic partnership has now been signed with Grums Hotel. Barcelona was the missing piece in Xotels' European hotel portfolio, especially in Spain. Hotel Grums is a great property with amazing potential that will be developed thanks to the hotel... Continue reading
Posted Jan 7, 2014 at Blog of Xotels
We have been faced with a distressed hotel challenge many times, and it often seems to boil down to the same. It might surprise you that the problem is due to a lack of insight on how the travel industry really works. There is also a shortage of understanding in... Continue reading
Posted Jan 7, 2014 at Blog of Xotels
Hospitality starts online. We have to be more welcoming and communicative with our guests. Why can’t have the same passion and drive online as we have offline. Where does this fear of online engagement with guests come from? Is it fear for technology? Or are we afraid that everyone can... Continue reading
Posted Dec 5, 2013 at Blog of Xotels
Every week when talking to hoteliers we hear the comment that consumers are booking more last minute every year. The online travel agencies are the favourite scapegoat for causing this development. Of course with the rising of the Internet over the last 10 years it has become easier to book... Continue reading
Posted Dec 5, 2013 at Blog of Xotels
For a business to be successful it should be solving a challenging problem. Innovative hotel concepts should differentiate themselves by solving problems your competition is not addressing. This will make you stand out from the pack and give you a unique story to build the success of your brand. Qbic... Continue reading
Posted Dec 5, 2013 at Blog of Xotels
Hotel social media advertising is one of the most popular ways for targeting your market in the hospitality industry. We thought it was time to go back to the basics with some simple and relatively easy to implement hotel social media advertising tips on how to apply such techniques. These... Continue reading
Posted Nov 4, 2013 at Blog of Xotels
If OTAs claim to bring incremental business to independent hotels and hotel management groups, why are they advertising and bidding on hotel brand keywords? Shouldn’t they focus on destination searches instead? This branded keyword robbery needs to stop. Consumers search for a hotel name, because of a recommendation from a... Continue reading
Posted Nov 4, 2013 at Blog of Xotels
After being abroad for the last month I have been observing some great differences in the levels with which hotels are looking for feedback from their guests. With the trend of online hotel guest reviews I was pleasantly surprised to find out that feedback is still valued by some establishments,... Continue reading
Posted Nov 4, 2013 at Blog of Xotels
Location is one of the top selection criteria for travellers when choosing a hotel. Location also has a big impact on the demand your hotel will generate, and therefore will influence the price you can ask in the market for your rooms. Hence when starting a new hotel, the site... Continue reading
Posted Oct 3, 2013 at Blog of Xotels
Social travelling and peer 2 peer websites like AirBnB have shaken up the travel market and changed the hotel distribution landscape forever. It's a hot area for innovation and new social travel players continue to pop up month after month. However there are a few which might be taking the... Continue reading
Posted Oct 3, 2013 at Blog of Xotels
'How do I start a career in revenue management?' This question is posed not only by students nearing the end of their educational program, but also by mid-level managers who have worked in the hospitality industry for a couple of years already. The challenge is of course that most hotels... Continue reading
Posted Sep 12, 2013 at Blog of Xotels