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Mark Potts
I'm a longtime thinker, entrepreneur and executive in the field of digital news.
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David: Thanks for your note. I'd be fascinated to talk with you about what you've seen us do in the past--and what you think we need to be doing. Ping me at the paper starting next week.
Best, Mark
Falling Off the Wagon—And Into the Land of Oz
I started the Recovering Journalist blog six years ago because I believe strongly that the future of journalism involves a lot more than simply journalism. To be a complete journalist, it has become just as important to understand and appreciate the business of journalism. So I styled myself the...
Thanks, everyone, for thoughtful comments, as well as for lots of kind words and promotion via Twitter. The response to this post has been phenomenal, and it's very cool to be able to illuminate this little corner of digital journalism history. And, as always, my thanks to Bob Kaiser for his vision and for sharing it with me 20 years ago.
A Vision for the Future of Newspapers—20 Years Ago
It's becoming hard to remember life before digital news. We now take for granted instantaneous availability of news and information on devices ranging from desktop PCs to tablets to smartphones. We now break news, add commentary and interact with audiences on social networks like Twitter and Fac...
Somehow, trading majority share of local print advertising for just 25 percent of local online advertising doesn't strike me as a great accomplishment—in fact, it underscore how badly newspaper execs botched the online opportunity, over and over again. As Pew documented last week (http://mashable.com/2012/02/13/news-publishers-online-advertising-pew/), news sites have generally failed to innovate in online advertising and aren't competitive with the likes of Google, Yahoo, Facebook and Groupon, who've captured most of the dollars that have shifted from print to online. Newspapers are playing catchup, at best, not leading, and their unabated declines in revenue, circulation and, unfortunately, staff numbers, attest to that.
The Chronology of Newspaper-Think
I recently worked on a project that involved examining the history of the newpaper industry's interaction with the challenges of the digital revolution and innovation over the past 20 years. Painful memories, for those of us who were there from the start—we've seen a lot of self-inflicted wounds...
Julie:
The same questions were raised about computers and cell phones about 15 years ago, and look where we are now. I think we're still very much in the early innings of iPads/tablets (and iPhones/smartphones).
The iPad is just a year old and still making its way into the mainstream; iPhones are a bit more ubiquitous, but still hardly commonplace. I think that will change over time—Apple sold 15 million iPads last year and is predicted to sell 50-60 million this year, so you can see them growing in the marketplace. For many of us, the iPad is already a laptop replacement—cheaper and lighter. I think in 3-5 years tablets and smartphones will be very much the norm. They certainly aren't going away.
The Instant iPad App
For publishers, iPad apps are all the rage these days. Everybody's developing whizbang apps to take advantage of Apple's popular tablet—even though, when you get right down to it, most of the apps aren't huge improvements over the publications' existing Web sites, which are just a touch away on ...
Good question, Jack. As I said in the post, my trouble with most apps is that there's a great web site by the same publisher a touch away--and usually it's better. There are very, very few media apps that I use as replacements for their Web equivalents on the iPad (the superb MLB app is about the only one I can think of, if that even counts as a media app). In most cases, I use the app a couple of times, out of novelty, then go back to the superior Web version.
So I agree: An optimized browser-based version seems like a perfectly fine solution for most publishers. If you really feel like you have to have an app, then private-label a Zite or Flipboard--or design an app that truly brings real value to the iPad experience (a la MLB). Otherwise, optimize your Web site for iOS (iPhone, too) and spend the money you save on better content for all readers.
The Instant iPad App
For publishers, iPad apps are all the rage these days. Everybody's developing whizbang apps to take advantage of Apple's popular tablet—even though, when you get right down to it, most of the apps aren't huge improvements over the publications' existing Web sites, which are just a touch away on ...
DBenk: That's simply not true. The bulk of the Times' revenue comes from advertising; the print subscription price probably doesn't even cover the printing and distribution. That advertising is what pays for the journalism.
The New York Times' Porous Paywall
I think there's a rule today that every media-business blogger has to weigh in on the New York Times' finally announced online subscription plan, and I'm going to do my part by deferring to Felix Salmon's excellent analysis, which I think is spot on: What does all this mean for the New York Time...
William: Thanks for that comment. It reminds me of a joke you hear in news-entrepreneurial circles: If you went to a venture capitalist with the idea to hire a bunch of people to cover the news and sell advertising, print one version of it a day on crushed paper, load it into trucks, drive around in the middle of the night and throw it on people's lawns and front stoops, the VC would throw you out of the office. Sure, it's historically been a profitable business, and in a diminished way still is—but the future lies elsewhere.
When the News Gets Old
It's no secret that in a world of news at Twitter speed, print seems to be getting left farther and farther behind. Like others, I've written about this a couple times previously, and of course there was the Daily Show's fabulously snarky take on "aged news" a couple of years ago. But the stun...
Thanks, and point taken--in fact, I was literally changing the language in the lead when your comment came in. But let's face it: TBD is on its way to being just another local TV site.
R.I.P. TBD
As the old joke goes, I'm shocked but not surprised by the smothering of TBD.com. Founder and president Jim Brady's departure, three months ago, amid frustration with meddling and bad decision-making by executives at corporate parent Albritton Communications, was a gigantic warning sign, of cou...
Thanks, Josh. Agreed--I really wanted to like The Daily. But it's yet another disappointment from Big Media. It can't be this hard to understand how the digital world works and how to take advantage of it—Pulse and Flipboard amply prove that. But the big media companies just can't seem to break from their past bad habits. It's very frustrating to watch.
The Daily Snooze
The hype around Rupert Murdoch and News Corp.'s new iPad news app, The Daily, is deafening. And baffling. "The newspaper hits the information age," headlined TechCrunch. A "digital renaissance," crowed Murdoch. "New times demand new journalism." (His Fox News even broke into coverage of clashing...
Donn: Interesting comment, but misguided. I'm not "stealing" anything. The Journal has chosen to make many parts of its site available for free, in spite of its pay wall, and that's what I'm accessing.
Dbenk: I got the $99 offer in a subscription-renewal e-mail; I believe it's also advertised on WSJ.com.
Sneaking Around the WSJ.com Paywall
The Wall Street Journal online edition is the poster child for the argument in favor of paid subscriptions for news Web sites. WSJ.com has 400,000 paid online subscribers (hundreds of thousands more get the site along with their print subscription), giving other publishers hope that some way, so...
Of course I understand the reason they're pushing print. But it's fairly pointless, since my eyeballs would almost never look at the print product--it would go straight into the recycling bin. And I'm not a big fan of trying to sell customers something they don't want. I don't buy the logic of losing a paying customer altogether in the interest of pushing an unwanted product.
Sneaking Around the WSJ.com Paywall
The Wall Street Journal online edition is the poster child for the argument in favor of paid subscriptions for news Web sites. WSJ.com has 400,000 paid online subscribers (hundreds of thousands more get the site along with their print subscription), giving other publishers hope that some way, so...
Dan:
Thanks for the comment. I'm not planning on posting a full review of the iPad, and it turns out I don't need to: Daily Kos' Markos Moulitsas said just about exactly what I would have said: http://www.dailykos.com/storyonly/2010/4/11/856114/-My-iPad-as-a-tool
I haven't used it yet on a business trip, as he did, but I can't wait to, because I expect to use it just about exactly as he describes. I'd also add that as a casual home machine—for quick surfing and media consumption (or Scarbble-playing or reading) on the couch or in bed, it's spectacular. As Kos says, it's NOT a geek's machine. And that may be precisely why it's going to be a home run.
Padding the Coverage
Let's get the disclaimers and disclosures out of the way first: I'm a total Apple fanboy. I've owned and used Macs and iPhones for as long as they've been made. I still own a couple of Newtons. I used to cover the company. Years ago, I worked on some cool joint Apple-Washington Post products tha...
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Mar 15, 2010
Ken:
Thanks for your comment. Where Newsday.com wins is through higher advertising rates. It can deliver local advertisers a well-defined local audience. Thats a far more attractive sell, at higher CPMs, than what it could offer when readers were coming from all over (and by identifying readers through their cable and print subscriptions, the site can target advertising even more sharply, further increasing rates). The business plan is not to make money from subscriptions; its to make it from higher ad rates.
Newsday's Unconventional Subscription Model
When Newsday announced last spring that it was contemplating putting its Web site behind a paywall, I wrote a scathing critique of the idea. I was wrong. Newsday, as it happens, is in a unique position, and is taking advantage of it. Owned by Cablevision, the paper is circling the wagons around...
George: Thanks for your comments, which I believe speak for themselves--as does my resumé.
Stage Five: Acceptance
Traditional journalists have been progressing fairly predictably over the past few years through Elisabeth Kübler-Ross' infamous Five Stages of Grief, and it looks like a few of them have finally reached the final stage. Just to review, here's how things have gone over the previous four stages, ...
Cody:
Wales and Stone are certainly innovators, though not in the world of journalism. Given that Peer News doesn't exist yet, I'm not sure how you can offer your evaluation of it as "a slightly more web geared version of the status quo." I think John Temple's writings over the past years about his lessons learned at the Rocky—not to mention Pierre Omidyar's involvement—will make Peer News quite interesting. As for NewWest, it's been a pioneer in community-generated content, non-traditional local and regional coverage, innovative revenue streams, and, yes, aggregation.
Visionaries in Action
Two of the smartest thinkers—and good guys—in new media just got important new jobs. John Temple, who's practically been born again as an advocate for new models for journalism and the news business since the Rocky Mountain News got shot out from under him a year ago, will be the editor of Peer ...
Ted:
Well, we still don't know any specifics about the Apple tablet. But it seems reasonable to assume that it will have iPhone-like features like cell connectivity and GPS/location awareness. That's what makes it particularly interesting as a news-display and -interaction device. I strongly doubt it will merely be a reader.
Apple's Tabula Rasa
As the new year rolls in, the talk of the tech world is Apple's allegedly upcoming tablet computer. The New York Times has even dubbed 2010 as "the year of the tablet." Sites and publications that cover Apple and the tech industry are abuzz with the usual frenetic levels of speculation that alwa...
Christopher: All good questions. All we have now is speculation about the tablet's capabilities. But the consensus seems to be that it will cost somewhere between a mobile phone and a laptop, and that could make a lot of those capabilities possible. We just have to wait and see.
Apple's Tabula Rasa
As the new year rolls in, the talk of the tech world is Apple's allegedly upcoming tablet computer. The New York Times has even dubbed 2010 as "the year of the tablet." Sites and publications that cover Apple and the tech industry are abuzz with the usual frenetic levels of speculation that alwa...
I've spent most of the past two decades actively looking for solutions through innovation, and I work at it every day as CEO of GrowthSpur—which is helping local publishers large and small to develop revenue streams—and as an advisor to various media and internet companies. I'd be happy to talk more to you about those efforts offline.
I can't speak for Alan Mutter, but as an industry veteran, I'm frustrated by publishers who think the solution is to somehow juggle the numbers, whine about new competitors rather than trying to compete with (or gasp, partner with) them, live in the past and hide from reality rather than truly innovating to find solutions to the industry's problems. That's the source of my criticism. There's no delight in it whatsoever.
Still Cooking the Books
As I've written before, the ability of newspaper circulation departments and publishers to spin good news from bad by deftly manipulating dodgy circulation numbers knows no bounds. And as things get ever more desperate in the newspaper business, the number cookers are getting ever more creative....
Counting (paid) Web circulation alongside print is fine. It's double-counting it that makes no sense.
Still Cooking the Books
As I've written before, the ability of newspaper circulation departments and publishers to spin good news from bad by deftly manipulating dodgy circulation numbers knows no bounds. And as things get ever more desperate in the newspaper business, the number cookers are getting ever more creative....
Super post, Judy. You've really nailed it. The need for vertical niche products and experiments that are allowed to fail is particularly acute, and newspapers' failure to follow these strategies is a fatal, frustrating mistake. I'm not sure AOL has figured anything out--historically, its track record is fairly horrible at anything but selling dialup access--but at least the company is trying a bunch of different things, which is more than you can say about most newspaper companies.
A Tale of Two Strategies - AOL vs. Newspapers
Tom Peters said a great thing at a seminar I attended a couple weeks ago. “The problem is never the problem. The response to the problem invariably ends up being the real problem.” This puts me in mind of the state of the media industry. In a week when Newsday announced it will begin charging ...
Thanks, Steve. I've taken the faux Guardian off the list.
Twitter and Breaking News
Twitter can be maddening in many ways, a cacophony of voices with a lousy signal-to-noise ratio—does anybody really care what somebody else had for breakfast? But one thing that Twitter excels in is breaking news. Its broadcast, real-time, 140-character headline nature makes it a perfect vehicle...
Thanks, Craig. Good catch on @ColonelTribune, which I've written about before, though it's not strictly a breaking news feed. As I said, it wasn't meant to be a comprehensive list, just a snapshot. But your point is correct—there's really no excuse for a major news organization to be at the bottom of this list with a small number of followers.
Twitter and Breaking News
Twitter can be maddening in many ways, a cacophony of voices with a lousy signal-to-noise ratio—does anybody really care what somebody else had for breakfast? But one thing that Twitter excels in is breaking news. Its broadcast, real-time, 140-character headline nature makes it a perfect vehicle...
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