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Richard Bailey
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Twitter and social media are a nightmare for control freak academics. What are those students doing with their mobile phones? Why aren't they concentrating in class?
Many academics are instinctively opposed to the loss of control and seek to ban social media in order to reassert some semblance of control.
(I sometimes describe myself as a 'loss-of-control freak', and attempt to teach in a 'loose' and non-didactic style despite often confusing my students in the process.)
Here's the line I use with sceptical colleagues who attack social media use in the classroom.
Driving and sex can be liberating and fun - but can also be life-threateningly dangerous. So can social media. And like driving and sex, we can't uninvent them or pretend they don't exist.
We should acknowledge the existence of social media, use it where we can to our advantage, and preach safe-social messages all the time.
As you say, it's ironic that supposed communication experts should ignore powerful communication tools.
Twitter for academics
After having a pop at PR academics who teach communication but don't use Twitter I suppose it is only reasonable to offer a helping hand. With apologies to most Mediations visitors who probably know more about it than I do, here are a few thoughts on Twitter for non-Tweeters. OK, the first hu...
I can't disagree with any of this - and UK universities will be trying to learn these lessons now that we're approaching a market in higher education.
But the thing I find confusing in your terminology is the use of school, college and university interchangeably.
The three words are still very distinct in the UK.
Colleges, Branding, and Social Media
This weeks guest post is from Marina Salsbury of Online Schools on how social media can be used in the education sector. Experts have recognized that universities and colleges have strong name recognition, but few colleges focus overtly on developing their brands. Most colleges and universities ...
You know how the 'old boy network' was always said to favour those going to the best public schools and the older universities?
Well, we have 20 plus years of PR graduates in the workplace - many of whom are now bosses and recruiters.
I do welcome the new courses, but it will take them time to build this up. There's more to a PR course than modules on media and culture!
The future of public relations education
Guess which university is currently recruiting for a part-time public relations lecturer? Newcastle University (here's the ad). This is worth noting because for past two decades undergraduate PR degree courses have only been offered in the UK by the 'new' universities (ie former polytechnics). P...
Thanks for the comments.
Heather's right: this isn't a discussion of PR vs marketing (yawn) but a discussion of PR as a tactical tool vs PR as strategy.
Stephen will know from his own client work what the balance is (and whether there has been a change with the emergence of digital and online).
I don't mean to knock Professor Grunig (as Anne Gregory said, that would be adolescent), but it's worth pointing out that academics in the US and most European countries (plus Australia and New Zealand) are exploring new approaches at just the point when some intelligent practitioners and many other countries are just discovering the Four Models of PR and exhibiting the fervour of the newly-converted.
Why PR is going backwards
It was during the final session of the second annual International History of Public Relations Conference (#ihprc2011) when event organiser Professor Tom Watson said something explosive. While cantering through his 'evolution of evaluation' talk, Watson said that public relations had begun as ...
So it's not Journalism courses that are the problem, but Media Studies et al.
Problem solved from next year, I feel. There will be a big clear out when fees rise to almost £9,000 a year. Market forces will apply.
Truly vocational courses should survive; so should truly academic courses at traditional universities. All others: I'd be very worried.
Let's shut down all the journalism degree courses
Journalism is a trade, not a profession. That's something I've believed in since I cut my teeth in the local press. So I enjoyed reading this interview with Kelvin MacKenzie, who was editor of The Sun during what many believe to the the red-top's heyday. I'm inclined to agree with most of the se...
That's clever. And we can probably both agree that David Phillips is the most divergent thinker we know.
Is there a PR personality?
Warning: this post contains generalisations. But remember that theories are abstractions (ie generalisations) based on evidence such as observation. I fear that we are producing too much convergent thinking. There have always been social pressures to conform in any society - but the world of Fac...
Good questions. If I can dig down a bit, I find the vocabulary of higher education (with its 'learning outcomes') limited and unambitious.
I certainly don't succeed all of the time (or even most of the time), but education's also a relationship business. Judged over the longer-term, I feel that I retain good relationships with many graduates and they are achieving good things in the business. I'm charting this at http://prandcomms.com
Of course, this is a qualitative measure - and others are better placed than me to judge my success (or otherwise).
Success in education (like success in public relations) can only be measured over the longer term.
Why I teach: it's the biggest communication challenge
Looking back on almost thirty years in the workplace, I think I can spot the twin peaks of my career. Twenty years ago I was a public relations consultant with an outstanding list of clients in the fast-growing technology sector. Working life was hectic, and we were building and developing a g...
But it's not a case of cats or dogs. This theory is built on a metaphor of cats, dogs and other domestic animals.
Digital advertising is clearly like a rabbit. Still cuddly, but designed to replicate itself very quickly.
Charm (cats), directness (dogs), ability to breed (rabbits).
Feline theory of public relations
What's the connection between cats and public relations? I've noticed many Twitter followers declaring that they're cat lovers. I am too, though men are much less likely to let this be known in public. Consider a cat's characteristics. It's fairly inscrutable and discreet - but somehow always ...
Interesting. I largely agree with your top five suggestions, though I much prefer Coombs and Holladay 2007 to the same authors' 2010 textbook. Out of friendship and local loyalty, I'd also replace Kelleher with Phillips and Young.
Moss et al have written on international case studies (new edition last year) and there's a new edition of Heath's Handbook of Public Relations (the academics' choice).
The lecturers' handbook is a good idea, and can't be far away given the willingness of many to share their sylllabi, lectures and assessments. Of course, it would logically be online, not in print.
My wish list? I'm still looking for the ideal introductory text to recommend for first year undergrads. Have hopes for Butterick, but haven't read it yet.
My fantasy PR reading list
What books do PR lecturers use and recommend? If I had to name the most-thumbed PR books on my shelves I'd probably list Tench and Yeomans' Exploring Public Relations, Freitag and Quesinberry Stokes' Global Public Relations, Coombs and Holladay's PR Strategy and Application, Cornelissen's Corpo...
So kind of you to comment, Kelly. I'm glad I wasn't discouraging in Bologna: we had fun too.
Though some have done it before, I fear that for a Brit to teach public relations in the US would be like a US historian teaching about monarchy over here.
A week in the life
Increasingly it seems that education never sleeps. Particularly if there's an educational aspect to one's presence on social media. I'm not complaining: it's a privilege to teach and I'm fortunate to be busy. Here are some things I'm looking forward to over the next seven days: Teaching on a CI...
As a prediction, the point about transparency looks sound. Today these guidelines have been published to help communicators in public authorities deal with Freedom of Information requests: http://www.ico.gov.uk/~/media/documents/library/Freedom_of_Information/Practical_application/foi_tips_for_communications_professionals.ashx
Key themes for 2011
Looking back on 2010 allows us to predict some of the main talking points for the year ahead. Value I have previously argued that the Stockholm Accords were a milestone event. This document qualitatively articulates the value that public relations provides to organisations at a macro level. But ...
Thank you all for the comments and clarifications.
Jim Macnamara: I too was surprised by Dr Greg Smith's comment to my original review. I just assumed it was some harmless Aussie sledging.
Paul Seaman: I'm glad if my recommendation is helpful - but still think the same authors' 2007 text the more impressive (and of wider appeal and importance).
Jim Grunig: I have read your major works (several times) - though I am no doubt in danger of simplifying and missing much. That is why I prefaced my remarks by stating the intellectual agility of your work. I also recognise that your position evolved over time and acknowledge that the point about persuading management is an excellent one that is too often overlooked.
But for the sake of the readers of this blog (many of whom are students of public relations) - I should note that the distinction between symmetrical and asymmetrical public relations is yours, not mine. By elevating one, you lower the other. By defining one as excellent, you declare the other to be less-than-excellent. (I need to go back and check the reference where you state that it is only possible to practise ethical public relations using a symmetrical model.)
My books of the year
Here's my personal list of the five best books about - or of value for - public relations students and practitioners published in 2010. Notes and further discussion follow at the end. 1. Mediactive by Dan Gillmor (Lulu.com / Kindle / Online) Had this book been published traditionally, it would...
Thanks for commenting, Rob. That's exactly my line of thought.
With everything we say (ie put online) we run a risk; but there's an even greater risk in not participating and not seizing the opportunities available.
Best of all, by gauging the reaction to our words we're learning lessons in SEO and online reputation management.
Blogging: a surprising survival
Blogging is old. Student essays that claim it as new based on a quotation from a book published five years ago make me smile. After the peak of expectation in 2003-2005 came the trough of disillusion as first Facebook and then Twitter became the place for short status updates and community con...
Good call, Heather. But at £85.50 from Amazon UK I'd say it's one for the library rather than one for my bookshelf.
I do agree with you on the importance of this collection of academic essays and am glad to have been made aware of the availability of a second edition.
Publishing story of 2010 so far: a year of revised editions.
PR books of the year
In a month's time I'll be announcing my top five books about (or useful for) public relations published this year. I produced similar lists in 2008 and 2009. Here's the shortlist of ten [update: twelve] I'm currently selecting from. This allows time for others to alert me to any important book...
I still follow you blog, Penny.
Penelope Trunk is certainly special: she's so honest about work, herself, her marriage etc. Yet I can't claim her as my 'find': she's been celebrated for a long time.
You're right: blogging is a personal challenge. It also pushes me as an educator and it delights me when students take off and soar far higher than I ever could.
Blogging: a surprising survival
Blogging is old. Student essays that claim it as new based on a quotation from a book published five years ago make me smile. After the peak of expectation in 2003-2005 came the trough of disillusion as first Facebook and then Twitter became the place for short status updates and community con...
Thank you Jesper.
I suspect that "Real time marketing and PR" might be very similar to "The new rules of marketing and PR (second edition)" which is already on my shortlist.
Perhaps this would have been a better choice: I've bought several second and third editions this year that haven't added much to their earlier versions.
PR books of the year
In a month's time I'll be announcing my top five books about (or useful for) public relations published this year. I produced similar lists in 2008 and 2009. Here's the shortlist of ten [update: twelve] I'm currently selecting from. This allows time for others to alert me to any important book...
This does sound suitably inspiring for a young audience.
It seems to me it could also make a timely conference paper (on the future of PR and marcoms).
Here's a commentator who uses the same context - the same language even - but comes to a very different conclusion.
http://www.huffingtonpost.com/schuyler-brown/enter-the-golden-age-of-p_b_260078.html
Seize the Day: PR on the Verge of a Golden Age
I gave a five minute riff this week at Swinburne University's PR Awards night. In between stories about Ivy Ledbetter Lee and the birth of the press release back in 1906, and singer Dave Carroll's battle with United Airlines that resulted in a YouTube video 'United Breaks Guitars' going viral an...
Too many second and third editions on my shortlist already!
But I am looking forward to this from Moss and de Santo (to be published next year) - Public Relations: A Managerial Perspective.
PR books of the year
In a month's time I'll be announcing my top five books about (or useful for) public relations published this year. I produced similar lists in 2008 and 2009. Here's the shortlist of ten [update: twelve] I'm currently selecting from. This allows time for others to alert me to any important book...
It's so subjective of course, but I'm not excited this year like I was in 2008 (Here Comes Everybody) or 2009 (Cluetrain Tenth Anniversary Edition; Online Public Relations).
You're right about Hobsbawm. The only all-new contribution is by Robert Phillips. It's good (but available free online...).
PR books of the year
In a month's time I'll be announcing my top five books about (or useful for) public relations published this year. I produced similar lists in 2008 and 2009. Here's the shortlist of ten [update: twelve] I'm currently selecting from. This allows time for others to alert me to any important book...
Jane
I'm about to sound like David Phillips... But university lecturers are at risk of becoming dinosaurs stuck in a past age, impervious to changes in the world around them (and I'm not even talking about fees ... yet).
The one hour lecture slot dates back to the Middle Ages. Of course most don't want daylight let in on what they do because it's nothing special.
In the new era of an education market, we will have to up our game and justify our courses in terms of employability (while still defending the traditional role of education as a good thing in itself).
That's why I'm very alert to goading from recruitment specialists and encouragement from employers.
Our better students have been ahead of us in this for a while. Another lesson we teachers must learn!
An hour of tweeting dangerously
It all started with an innocent discussion on Twitter. Should we encourage students to tweet in lectures? It resulted in this blog post and the follow-up comments. There was only one way to find out: to experiment. But how many would be in the lecture? How many would be registered on Twitter? ...
It could be that our students are being intellectually agile in accepting that one view is right in the classroom, and another is right in the workplace.
Look how it works with AVEs. Everyone who gives it a moment's thought accepts they're limited (wrong even) - yet many dutifully crank out an analysis of advertising value equivalency at work.
The big question: are we worth it?
At the start of an undergraduate course, we pose a straightforward question: what is PR? With more advanced students, we progress to what is the purpose of PR? These discussions can often become rather abstract and idealistic. Now, there is a more pressing big question facing all in the business...
Thanks, Philip.
It's an interesting journey - like you I see it from different places simultaneously since I teach first years (who I can frighten by insisting they take note of the big bad world outside the classroom) and also practitioner-students (who are sometimes slow to value the ideas in the literature).
I'm still using 'ideas management' with new students as a way of taking what they know (PR as events) and developing it. Can't report any success though (I lost one to 'a more academic course' only yesterday).
In terms of practitioner sites, here's two that you will know about and which can spark a lively discussion. Weber Shandwick sees PR as advocacy; Edelman as 'public engagement'.
The big question: are we worth it?
At the start of an undergraduate course, we pose a straightforward question: what is PR? With more advanced students, we progress to what is the purpose of PR? These discussions can often become rather abstract and idealistic. Now, there is a more pressing big question facing all in the business...
Thanks, both. It's certainly not easy - and not all employers of PR 'interns' are PR agencies/consultancies. Some are large businesses or public sector bodies who are more responsive to following rules and norms.
At present, the debate is polarising into a binary choice in an attempt to outlaw unpaid internships. I agree with Liz that this would be damaging, so the proposal above is an attempt at compromise.
Work-pay balance: the problem facing students
These are tough times for young people relative to the easy years of the long post-war boom. (Let's remember that these are still good times for young British people relative to other historical eras and many other countries.) First, there's the squeeze on university places after a decade of ...
Thanks for the comment, Philip. I'll pass on your thoughts on PR Conversations to Toni.
Barbara, my view is a personal one - but the answer to your question is 'yes'. I can see that analyst relations (like public affairs and many others) is a specialist practice area - but I don't think this amounts to a claim to professional status.
After all, very few organisations want analyst relations as an end in itself (any more than media relations should be the end product of PR programmes); these are a means to an end (the end being corporate reputation, or stakeholder relationship management, or shareholder value, sustainability etc).
The bigger picture would be best served by one confident professional body embracing the many practice areas in public relations (across multiple sectors, in-house and consultancy).
Change is happening, more predicted
There's a new look to the CIPR website this week. One obvious change is that the site is now optimised for social media; it succeeds in looking both cleaner and more dynamic. This has to be a good thing - but I'm even keener on a cleaner, more dynamic professional body lurking under the bonne...
So where is the disagreement, David?
I too appreciate good writing. I also believe that writing to a formula can restrict creativity.
I'm not asking for tweet length dissertations but rather feature length articles that are long enough to explore a subject - and short enough to make an impact.
We agree that this is a valuable public relations skill.
Student challenge: make sense of your dissertation
Final year students start out with a major worry: how to write around 12,000 words on a single topic. It sounds a very high hurdle. Most end up struggling to squeeze it all in to the word count once all the reading and the research has been conducted. Here's a paradox, though. I often find le...
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