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How will the metaverse be designed as it disrupts design?

Much is being written about the potential impact of the metaverse on consumers & businesses, but little about how it will affect those creating it – the researchers, designers, & developers who will define these new experiences. While emerging roles,... Continue reading

Posted Nov 4, 2022 at DESIGNING *for humans

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"U. I. Joe" and "The Journey (Map) is Not the Reward"

Long time no see here over at the blog. I've been remiss in sharing updates, one from last week, and two from last year: U. I. Joe - A Real Experience Hero covers President Biden's recent executive order to improve... Continue reading

Posted Jan 9, 2022 at DESIGNING *for humans

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Comparative Global Design Law

I had the opportunity to review the recently published Comparative Global Design Law, edited by Elizabeth D. Ferrill. The book provides an overview of international design intellectual property law and then dives into the details for the major IP jurisdictions,... Continue reading

Posted Nov 17, 2020 at DESIGNING *for humans

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How design can increase adoption of COVID-19 exposure notification apps

I have a new post on EY.com discussing the unique user experience challenges of COVID-19 exposure notification apps. In brief: Lack of awareness, trust and understanding impact the use of COVID-19 exposure notification apps. User-centered design methods can identify and... Continue reading

Posted Nov 2, 2020 at DESIGNING *for humans

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Can you see my screen?

New post on the EY Design Studio blog: When we conduct usability research, we listen for feedback about where people might be facing challenges interacting with their digital tools. With online meeting applications, users are verbalizing their struggles, nonstop. I’m... Continue reading

Posted Sep 29, 2020 at DESIGNING *for humans

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An Inventor's Dozen

I was granted a patent as co-inventor of “System and Method for Preparing a Pharmaceutical Compound”. This is my 12th (dozenth?) UX-related patent, and certainly one of the more complex ones. Officially filed in 2015, the method combines information from... Continue reading

Posted Jun 23, 2020 at DESIGNING *for humans

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No, COVID-19 Is Not Skewing Your User Experience Research

I wrote a short piece on Medium discussing concerns with conducting user research at this time. The key takeaway is that "it’s essential to recognize that the purpose of user research is to understand how and why users are interacting... Continue reading

Posted Mar 30, 2020 at DESIGNING *for humans

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Imitating Designs and Infringing Designs

I wrote a brief reaction to Nielsen Norman Group's recent article on the topic of copying designs. While I certainly agree with NNG's take that it's bad practice to copy an ineffective design, they fail to consider copying designs in... Continue reading

Posted Jan 21, 2020 at DESIGNING *for humans

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Reviewing A History of Intellectual Property in 50 Objects

I've written a review of a terrific collection of essays that sit at the convergence of product design and intellectual property - A History of Intellectual Property in 50 Objects. Read my review, entitled "Objectifying IP" on Medium. Continue reading

Posted Sep 17, 2019 at DESIGNING *for humans

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User-Centered Intellectual Property

A little behind on posting this; wrote a thoughtpiece on the efforts of the USPTO to make their touchpoints more user-friendly as they are competing with the likes of Google. Continue reading

Posted Oct 5, 2018 at DESIGNING *for humans

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Stanford Law School - Understanding U.S. Intellectual Property Law

The author in front of a patent he co-invented This summer I participated in Stanford Law School's summer program on understanding U.S. intellectual property law. This certificate-granting course is primarily targeted at international (non-U.S.) intellectual property lawyers, as an overview... Continue reading

Posted Sep 9, 2018 at DESIGNING *for humans

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Michelson Institute - Intellectual Property Videos

I recently viewed a largely excellent online video series covering the fundamentals and history of intellectual property in the United States. Published by the Michelson Institute for Intellectual Property, the 3+ hrs of content covers patents, copyrights, trademarks, and even... Continue reading

Posted Jun 4, 2018 at DESIGNING *for humans

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Is the best idea the one that protects the rest of your ideas?

I've co-authored a thought piece for EY's Better Working World site around the need for organizations to effectively define and implement an internal intellectual property strategy. Is the best idea the one that protects the rest of your ideas? discusses... Continue reading

Posted May 31, 2018 at DESIGNING *for humans

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UX Patent for Oven Info Mode

Tracking the progress of patents through the application process can be like watching paint dry (note, I like watching paint dry). While the USPTO has been relatively consistent in hitting two-to-three year timelines, sometimes the process can drag out. But... Continue reading

Posted May 7, 2018 at DESIGNING *for humans

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Continuation of UX Patent

Last week U.S. patent 9,946,455 was granted for "System and Method for Managing and Displaying Securities Market Information". This was the 10th patent that I have been granted as a co-inventor. The title of this patent, and much of its... Continue reading

Posted Apr 30, 2018 at DESIGNING *for humans

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Who's Auditing Your Company's User Experiences?

I've written a post for EY's (Ernst & Young) Better Working World around the need for organizations to assess the quality of their user experiences just as they do their financials and business practices - Who's auditing your company's user... Continue reading

Posted Mar 19, 2017 at DESIGNING *for humans

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Update on Granted Patents

It's been quite a while since my last post (now there's an understatement). And it's been even longer since I've updated any granted patents. Since my last post on the topic in October 2013 I've been co-inventor on four additional... Continue reading

Posted Mar 19, 2017 at DESIGNING *for humans

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Managing User Experience Teams

Along with my recent focus on managing user experience teams, I've written a series of blog posts on various aspects of UX management. These include team measurement, hiring, and goal setting. You can read the most recent post, Putting the... Continue reading

Posted Oct 5, 2016 at DESIGNING *for humans

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Past, Present and Future of UX Patents

Several weeks ago I presented on the history and potential future of user experience patents at the User Experience Professionals Association meeting in Seattle - UXPA2016. I covered the basics of "UX Patents", including utility and design patents. Then I... Continue reading

Posted Jun 26, 2016 at DESIGNING *for humans

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What do User Interfaces Want?

I recently published an essay on UX Mag - "What Do User Interfaces Want? The Next 500 Years of Interaction Design". It's grounded in the principles of Kevin Kelly's book, What Technology Wants, but extends his ideas above and beyond... Continue reading

Posted Jan 27, 2016 at DESIGNING *for humans

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Presenting at Human Factors Conference

I'll be participating in two sessions at the upcoming Human Factors & Ergonomics Society conference Capturing Data During User Research - I'm one of several panelist who'll be discussing methods and technologies for gathering and analyzing data in various user... Continue reading

Posted Sep 29, 2015 at DESIGNING *for humans

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Video: Philly Tech Week Panel on Intuitive Voting

Back in April, Intuitive Company hosted a panel discussion on the convergence of voting and technology as part of Philly Tech Week 2015. I was joined by Intuitive's Andrew Harvard, Seth Bluestein of the City Commissioner’s Office ,and Pat Christmas... Continue reading

Posted Jul 15, 2015 at DESIGNING *for humans

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UX Patents at the UXPA Conference

Patience is rewarded for patents.... After many years of trying to speak at a major UX design conference about patents and their importance to the design field, it's finally happening. Charles Mauro and I will be presenting No Swiping -... Continue reading

Posted Jun 12, 2015 at DESIGNING *for humans

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10 Years of Designing for Humans

This blog as it was in 2005, courtesy of the Internet Archive's Wayback Machine A Brief History of Designing for Humans This month marks the 10th anniversary of Designing for Humans. While I started the blog format in 2005, I... Continue reading

Posted Feb 17, 2015 at DESIGNING *for humans

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Reviewing the Redesign of Healthcare.gov

Last year we reviewed (or at least attempted to) the newly launched Healthcare.gov. Since then there have been major changes to the back-end and the front-end. Open enrollment started this past weekend and we took a good look at the... Continue reading

Posted Nov 18, 2014 at DESIGNING *for humans

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