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Peter Schreiner
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We only use IM for company use so many of the formalities can, for the sake of expedience, be dismissed. Discretion is always advised however because you never really know who is seated at the other end. I work close with the owner and many times you can find him seated next to me as we review a document together when an IM pops up. And, while everything in his business is his business there are times when some of the inconsequential matters are best handled without him ever knowing. So, it’s humorous (most times) when one of these matters comes to his focus over my IM and he remarks, "Huh, I'll answer that one." His reply then closed by adding his name.
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Oct 16, 2010