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Stephen Gill
Ann Arbor, Michigan
I'm an independent consultant specializing in increasing the impact of learning in organizations.
Recent Activity
Tina, thanks for your comment.
The Future of Education and Training in an Automated Workplace (Reprise)
It's a vexing question: As automation, robots, and AI do more of the work that people used to do, and do it better and safer in many cases, what will people be doing and how should we educate and train people for these new roles? The Pew Research Center and Elon University address this questio...
Year in Review in Learning - 2018
As I usually do at this time of year, I’ve selected five blog posts from the past year that seem to have had the most interest from readers. With the publication of my new book, Minds at Work: Managing for... Continue reading
Posted Jan 4, 2019 at The Performance Improvement Blog
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If You're Not Learning...
[Note: I apologize to my readers for failing to post on this blog for the past two months. I have been dealing with a health challenge that diverted my attention from professional activities. Now I'm back and hope I will... Continue reading
Posted Dec 20, 2018 at The Performance Improvement Blog
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Art, thanks for your comment.
This Is What I Believe About Learning in Organizations
Work is No Longer Work The nature of work is changing. This world is one in which humans no longer make things or fix things or sell things or provide basic services. Work has become mind-intensive instead of hand-intensive. People are no longer being judged on the basis of how hard they work o...
Robb, thanks for this thoughtful piece. A good reminder that, regardless of the industry, we need to be "available, relevant, and actionable".
This Is What I Believe About Learning in Organizations
Work is No Longer Work The nature of work is changing. This world is one in which humans no longer make things or fix things or sell things or provide basic services. Work has become mind-intensive instead of hand-intensive. People are no longer being judged on the basis of how hard they work o...
Ben, I think we have to consider what is the best way to design our workplaces. What kind of culture do we want? What is the best kind of environment for the organizations strategies and goals? There is no rule that says worker bees should work in cubicles while managers should be in private offices. These are decisions, not laws.
Open Office, Work Culture, and Productivity
Even though there is a trend toward open-space workplaces, views about the effectiveness of this design vary widely. Fast Company editors Jason Feifer and Anjali Mullany take up this debate in a FC interview for an article titled, “Two Cube Dwellers Argue Over Open Offices. Who's Right?” Their...
Ben, thanks for your comment.
Managing the Self-Directed Learner
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Five). There is a moment in the movie The Matrix when Trinity says, “I need to know how to fly a helicopter!” She plugs a jack directly into her brain and downloads the skills. Pluggi...
MorganMAIT, I appreciate your comment on our book chapter. The self-directed learner is an essential role of the modern workplace.
Managing the Self-Directed Learner
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Five). There is a moment in the movie The Matrix when Trinity says, “I need to know how to fly a helicopter!” She plugs a jack directly into her brain and downloads the skills. Pluggi...
David, thanks for adding evidence to the profound change going on in the workplace.
Imagining Workplaces of Tomorrow: Managing Minds
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Eight). We think that the heart of managing minds was summed up years ago by Antoine de Saint-Exupéry, who was a keen observer of the relationship of hands and minds at work, is thoug...
Mark, thank you for your comment. I agree; managing hands is no longer the model we need for managing minds.
Imagining Workplaces of Tomorrow: Managing Minds
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Eight). We think that the heart of managing minds was summed up years ago by Antoine de Saint-Exupéry, who was a keen observer of the relationship of hands and minds at work, is thoug...
Bernie, always appreciative of your insightful comments, especially from your background in management and executive coaching.
This Is What I Believe About Learning in Organizations
Work is No Longer Work The nature of work is changing. This world is one in which humans no longer make things or fix things or sell things or provide basic services. Work has become mind-intensive instead of hand-intensive. People are no longer being judged on the basis of how hard they work o...
This Is What I Believe About Learning in Organizations
Work is No Longer Work The nature of work is changing. This world is one in which humans no longer make things or fix things or sell things or provide basic services. Work has become mind-intensive instead of hand-intensive. People... Continue reading
Posted Sep 14, 2018 at The Performance Improvement Blog
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The Future of Education and Training in an Automated Workplace (Reprise)
It's a vexing question: As automation, robots, and AI do more of the work that people used to do, and do it better and safer in many cases, what will people be doing and how should we educate and train... Continue reading
Posted Aug 8, 2018 at The Performance Improvement Blog
Comment
2
Imagining Workplaces of Tomorrow: Managing Minds
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Eight). We think that the heart of managing minds was summed up years ago by Antoine de Saint-Exupéry, who was a... Continue reading
Posted Jul 3, 2018 at The Performance Improvement Blog
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Creating a Culture for Learning
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Seven). The culture that underpins a managing minds approach must support and encourage an ongoing and collective discovery, sharing, and application... Continue reading
Posted Jun 25, 2018 at The Performance Improvement Blog
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Managing in the Knowledge Economy is Doing What's Right
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Six). In today’s world, where you, your employees, and your company are completely transparent, your reputation is your most valuable asset.... Continue reading
Posted Jun 19, 2018 at The Performance Improvement Blog
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Managing the Self-Directed Learner
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Five). There is a moment in the movie The Matrix when Trinity says, “I need to know how to fly a... Continue reading
Posted Jun 12, 2018 at The Performance Improvement Blog
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Push Training vs. Pull Learning
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Four). Push training is a siloed, top-down, management-driven approach that sends people to formal training events where they receive nice-to-know information—as... Continue reading
Posted Jun 5, 2018 at The Performance Improvement Blog
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Reprise: Training Will Not Eliminate Racist Behavior in Starbucks
In a letter that Howard Schultz, Executive Chairman of Starbucks, published in today's New York Times, he describes what his stores and offices will be doing this afternoon to address the problem of racial bias in the company: More than... Continue reading
Posted May 29, 2018 at The Performance Improvement Blog
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Chrispinus, thanks for your comment. If online learning is the best solution given the content to be learned and the learning circumstances, then, of course, we should apply the best instructional design methods and evaluate the impact on learning.
E-Learning vs. In-Person: A False Dichotomy
Online training and conferencing advocates continue to ask the wrong question. The April 19th issue of eLearning Guild’s Insider Newsletter has an article titled, The True Value of Online Training, which has a link to a whitepaper titled, How to Promote the Value of Online Training Within Your ...
Gladys, thanks for your comment. Learning, including formal training and all of the other ways people learn in organizations, is an investment in the future success of individuals, teams, and the organization as a whole. We have to convince leaders of this fact.
Paradox of Employee Training
Paul Krugman, recipient of the Nobel Prize in Economics and columnist for the New York Times, believes that three paradoxes are worrisome for our economy. He writes in his May 4 Op-Ed piece: We’re suffering from the paradox of thrift: saving is a virtue, but when everyone tries to sharply incre...
Esther, thanks for your comment.
Command-And-Control Leadership is Stifling Your Company
Most companies (and governments) today are managed in a command-and-control style of leadership that prevents them from becoming high performing, sustainable organizations. Although command-and-control is our natural tendency as leaders, we must resist this temptation for the sake of our com...
Esther, thanks for your comment. Higher education institutions around the world are facing pressures from rapid change due to technology, globalization, competition from innovative learning resources, etc. These organizations need to be learning and changing constantly.
Colleges Need a Learning Culture
The academy faces extinction unless it learns how to learn. Like the dinosaurs, the amazing thing about higher education institutions is not extinction but that they lasted so long. The ivory tower is only now beginning to crumble after nearly 200 years. Higher Education institutions have resist...
Command, but No Control Management
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Three). The command-and-control model for organizations was developed to maintain order in large marching armies with the mission to destroy other... Continue reading
Posted May 21, 2018 at The Performance Improvement Blog
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Learning in a Managing Minds Company
Following is an excerpt from our new book, Minds at Work: Managing for Success in the Knowledge Economy (Chapter Two). The future of how we learn in our organizations is a popular topic. But unless you are responsible for developing,... Continue reading
Posted May 15, 2018 at The Performance Improvement Blog
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