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We need a Knowledge Commons that can tap into all the hidden drawers in orgs and pull out documented lessons learned and share it on a Knowledge Exchange that connect new teams!
Commented Mar 29, 2018 on Turning Lessons Learned Upside Down at conversation matters
Turning Lessons Learned Upside Down
Many organizations have diligently collected lessons learned from projects and programs that, unfortunately, no one pays much attention to after having been ca...
> We must find a way to collaborate more effectively.
Yes, this is our imperative! In my recent work I focus on the "social objects" between people - these are the attractors that bring people together, the boundary objects that help carry collaborations across spaces. It could be a simple protocol or a map or a story.
Commented Jan 31, 2018 on The Central Challenge of Collaboration at conversation matters
The Central Challenge of Collaboration
The following is from a review of Adam Kahane's new book "Collaborating with the Enemy: How to work with people you don't agree with or like or trust." The review is on the Berrett-Koehler website. Kahane explains that collaborating is increasingly difficult and increasingly necessary. It is ...
I just noticed Nancy wrote a new blog post! Allow me to describe it in a single sentence - reach & reciprocity go hand in hand - one without the other has no real meaning. I do hope everyone reading this post will be able to make space, invite others and change more minds. This is the only way forward, we're all in this together. Thank you, Nancy!
Commented Jan 20, 2018 on Appreciation Is the Magic Glue that Connects at conversation matters
Appreciation Is the Magic Glue that Connects
Have you had the experience of helping another person with a problem and then never hearing whether what you offered was useful? It leaves you a bit empty, doesn’t it? And worse it reduces your inclination to help a second time. What we all want, in return for our help, is just to know that the...
Yes! The best conversations are those where you come out as a different person than you were before the conversation.
Commented Dec 5, 2017 on We Learn When We Talk at conversation matters
We Learn When We Talk
At face value that doesn’t make much sense, after all, we must know what we think about an issue; how else are we able to talk about it? But the reality is that what we don’t necessarily know what we know! For example, has this happened to you? You begin to describe a complex issue to another p...
Added to my reading list!
(In fact, it was already on the list, so now it is really on top of the list)
Commented Aug 12, 2017 on A Book That Will Blow Your Mind About How to Make Use of The Knowledge in Organizations: A Review of An Everyone Culture: Becoming a Deliberately Developmental Organization at conversation matters
A Book That Will Blow Your Mind About How to Make Use of The Knowledge in Organizations: A Review of An Everyone Culture: Becoming a Deliberately Developmental Organization
If you think you’re already doing a pretty good job of making use of the critical knowledge in your organization; If you find yourself thinking about ways to fix the problems that hierarchy causes in organizations; or If you are still hoping management will be re-invented; - then you should...
Awe-inspiring.
Here's a link to the above map: http://maxcdnmlf.mobileloavesfois.netdna-cdn.com/wp-content/uploads/2016/08/Map_CommunityFirstVillage_MLF.pdf
Commented Apr 30, 2017 on Creating a Sense of Community at conversation matters
Creating a Sense of Community
Today, I had the opportunity to visit a small village on the outskirts of Austin, called Community First. It is a community of tiny houses built for the homeless. I went for a "House Blessing.” Four homeless people were moving in, each into their own one room home. The ceremony was to welcome...
We've been waiting for this to happen for a long time!
Commented Feb 9, 2016 on Is the Great Transformation On Its Way? at conversation matters
Is the Great Transformation On Its Way?
Lately I keep coming across more and more organizations that are moving away from command and control - that are changing long standing practices that folks like Drucker, Hamel, Weick, and Mintzberg, year after year, have been telling us, “they don’t work.” It’s like all of a sudden organizati...
A great list for community facilitators, Nancy, one the should be, over time, embraced & enacted by the members of the community.
Commented Aug 19, 2015 on CoP Facilitator Tasks That Create a Sense of Community and an Environment that is Welcoming at conversation matters
CoP Facilitator Tasks That Create a Sense of Community and an Environment that is Welcoming
I have been implementing Communities of Practice (CoP) since around 2000. As I have helped organizations design their own CoPs, I have learned a great deal about how to make them a real force for change and collaboration. One of the most important things I have learned is that it is the communi...
Hi Nancy, how have you been? I just came across your wonderful article via an interesting discussion on Harold Jarche's G+ post [1]. We've been talking about collective sensemaking and collaborative authoring in the context of some concerns from Harold on the usefulness of G+ for PKM. I'm involved in a "collaborative bookmaking" project [2] and some of your principles here will be very valuable! I also hope to apply some of my earlier thinking on micro-tasks and micro-roles here. Thanks for the detailed portrait of K&S, some great insights that I'll share with my friends at Change Agents Worldwide (a new venture in the making with a softer approach to Change Management [3]).
[1] https://plus.google.com/u/0/113173288673338357626/posts/DkWEkYtJHs8
[2] https://plus.google.com/u/0/100641053530204604051/posts/4AqQetEbSSa
[3] http://www.changeagentsworldwide.com/
Commented Jul 20, 2013 on Collective Sensemaking: How One Organization uses the Oscillation Principle at conversation matters
Collective Sensemaking: How One Organization uses the Oscillation Principle
Kessels and Smit (K&S) is a consulting firm that makes use of Collective Sensemaking to continually learn how to be more effective as a company, serve their clients better, help and support each other, and find and engage in interesting client projects. K&S is based in the Netherlands with s...
I was just thinking this morning on my subway ride reading the Ikaria article, "who in my network will pick this story up?".. and here it is! Thanks, Robert! It also talks about the importance of "social structure", ways to add meaning to life. I hope our virtual communities and conversations can achieve this (the "tribes" or "Islands" you mention), so we don't need to move..although, I'm now inclined to!
Commented Oct 24, 2012 on Want Good Health? - Give up the Job and Go for a Network at Robert Paterson's Weblog
Want Good Health? - Give up the Job and Go for a Network
Hugh McLeod say it all in this Cube Grenade which part of a collection that you can buy - I bought one for my son. It is the central message I think of our time and of my book You Don't Need a Job - You Need a Network But I also think that Hugh's message could also say there is "No health in ...
Thank you for your encouragement, Nancy! I know the Managment Innovation EXchange well and as it so happens, they just opened a new HBR/McKinsey M-Prize Challenge! Here's my submission, hope you and your readers can vote me up!
http://www.mixprize.org/hack/filling-positions%E2%80%A6-matching%0B-roles
Commented Oct 18, 2012 on Improving Knowledge Worker Productivity at conversation matters
Improving Knowledge Worker Productivity
As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers. In other blog posts I have ...
Hi Nancy, now you got me thinking... I've put together an interpretation here:
https://docs.google.com/document/d/1uk6YYsAHt0aLAED9KN3cCywsz8qcx_rM0BjKzzUaC6E/edit
which meant to be brief, but then got longer and longer... enjoy!
Commented Oct 15, 2012 on Improving Knowledge Worker Productivity at conversation matters
Improving Knowledge Worker Productivity
As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers. In other blog posts I have ...
Great reading, Nancy, as always! I was just looking at tasks as well, and how they relate to talent. If we were to marry those two in a networked organization (one that would allow for tasks to be more dynamic and "owned" based on the right skills), we'd be much better off as compared to the static HR competency frameworks that create ready-made boxes for positions. Here's my latest thinking on this:
https://plus.google.com/u/0/100641053530204604051/posts/BHL3LRfd4Xr
Commented Oct 11, 2012 on Improving Knowledge Worker Productivity at conversation matters
Improving Knowledge Worker Productivity
As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers. In other blog posts I have ...
Sound good!
Commented Sep 14, 2012 on The Labor Day Manifesto Of the Passionate Creative Worker at Edge Perspectives with John Hagel
The Labor Day Manifesto Of the Passionate Creative Worker
[Three years ago today I posted A Labor Day Manifesto for a New World. In classic Hagelian fashion it was long and complicated. With the help of a few edge collaborators (Christopher Gong, Sarah Scharf and John Seely Brown), we've managed to simplify the Manifesto into some powerful imperatives...
Thanks, Nancy! I've just updated the model but unfortunately lost the above link. Here's the new one: https://plus.google.com/u/0/100641053530204604051/posts/DjzSDRxvoyx
Commented Aug 11, 2012 on The Three Eras of Knowledge Management at conversation matters
The Three Eras of Knowledge Management
In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One, Part Two, and Part Three. My understanding about the third era continues to grow so I have elaborated the third ...
I've been waiting for an update of the 3-era-KM model and here it is! Wonderful! It inspired an update of one of my models over at G+ https://plus.google.com/u/0/100641053530204604051/posts/GAg6VFoBY3P
Commented Aug 9, 2012 on The Three Eras of Knowledge Management at conversation matters
The Three Eras of Knowledge Management
In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One, Part Two, and Part Three. My understanding about the third era continues to grow so I have elaborated the third ...
How wonderful, Nancy. If you can get people to *dramatically* change their habits by changing the workplace configuration so that it enables "structured socialization" (interesting wordplay), then this can be a stepping stone towards enabling more conversations in a virtual space. We're not there yet, much has to be improved (including tools and skillsets - Luis Suarez and I just talked about Critical Thinking as one - http://www.elsua.net/2012/07/10/productivity-tips-on-presentations-inform-inspire-and-motivate/). Maybe soon the rest of the office space will transform into a Researcher's Square and separate offices become the exception. Soon, employees will think about how to remove the location boundaries from the square and open up the conversation to the outside world.
Commented Jul 12, 2012 on The Hallways of Learning at conversation matters
The Hallways of Learning
A number of years ago I wrote an article, “The Hallways of Learning” published in Organizational Dynamics, in which I suggested that we might look at the creative, open ended conversations we have in the hallways of our organizations as a metaphor for the kind of conversations we need in the many...
Thank you for this excellent summary, Bill. Wish I was there this time. On your last point "Make everyone a teacher", here's a chart I had put together earlier: https://plus.google.com/u/0/100641053530204604051/posts - this is a critical piece if you want to raise the collective knowledge of the organization.
Commented Jun 19, 2012 on Boston E20 Notes: Organization Next Workshop: Bridging the Participation Gap – Networks, Learning, and "Play" at Portals and KM
Boston E20 Notes: Organization Next Workshop: Bridging the Participation Gap – Networks, Learning, and "Play"
I am pleased to be back for my sixth Enterprise 2.0 conference in Boston. Here is a link to a summary of last year’s notes - This is the first set of notes. There will be many more to follow. I attended workshop hosted by Mike Gotta - Organization Next: Bridging the Participation Gap – Networks,...
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