Why Is It Important To ALWAYS Improve or modify a product or service ? Because .... It Will Make Your Product Or Service Well Known. - Traditional Originals Could Do This By More Advertising Etc. It Will Increase Your Sales Renewal Rates.- Traditonal Originals want cutsomers to keep coming back to buy off of them so that they can make a profit, and customers will advertise thebusiness using word of mouth. Its Catering To Customers Needs - Therefore Will Build Up A Good Reputation. - Do Comment Cards So We Can See What Others Think Of Are Service And Product... Continue reading

Why Is It Important To ALWAYS Improve or modify a product or service ? Because .... It Will Make Your Product Or Service Well Known. - Traditional Originals Could Do This By More Advertising Etc. It Will Increase Your Sales Renewal Rates.- Traditonal Originals Can Keep Track Off It. Its Catering To Customers Needs - Therefore Will Build Up A Good Reputation. - Do Comment Cards So We Can See What Others Think Of Are Service And Product Which Will Help Us Improve. It Will Also Increase Your Sales , variety and choice. - Each Group Has A Different Product... Continue reading

possible customer problems and complaints... A) Hand warmers didnt work when i got home: have you got a receipt? (if yes)"we are vey sorry you are not satisfied, please could i take your detaisls so we can exchange of refund your product" B) The glass around my gel candle smashed when it got too hot: "our products are tested before sales and so this product should have been safe, however if you could let me knoe your details we can look into the problem and try to resolve it. c) i brought the wrong size gloves: the gloves we are... Continue reading

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possible customer problems and complaints... A) Hand warmers didnt work when i got home: have you got a receipt? (if yes)"we are vey sorry you are not satisfied, please could i take your detaisls so we can exchange of refund your product" B) The glass around my gel candle smashed when it got too hot: "our products are tested before sales and so this product should have been safe, however if you could let me knoe your details we can look into the problem and try to resolve it. c) i brought the wrong size gloves: the gloves we are... Continue reading

Measuring customer service Informal customer feedback – casually asking a customer what they thought of the service they received and making a note of what they say, this is a good way of measuring customer service as it lets us know what customers think and it is free. Traditionals originals used this at the cowlet trade fair on staurday Customer questionnaires - a questionnaire is a series of questions about the product a customer has brought or the service they received whilst purchasing the product, this is a good may of measuring customer service as it is quick and free... Continue reading

Measuring customer service Informal customer feedback – casually asking a customer what they thought of the service they received and making a note of what they say, this is a good way of measuring customer service as it lets us know what customers think and it is free Customer questionnaires - a questionnaire is a series of questions about the product a customer has brought or the service they received whilst purchasing the product, this is a good may of measuring customer service as it is quick and free and you get the kind of feedback you want. Customer comment... Continue reading

Sales renewal rates –The Amount Of People Who Come And Buy Products Or A Service the amount Off Of You people. No. of queries or complaints about your products or services – This Would Give You Bad Abd Good FeedBack On How Well Your Business Runs And Your Products Sell.It Would Also Tell You How Happy Or Sad Your Customers Are. No. of complaints about your employees- This Shows How Well Or Good Your Emplyees Work With The Customers Abd If They Fell They Need To Complain About . No. of damaged or faulty goods returned- This Shows How There... Continue reading