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Thos003
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Congrats! Glad to see that business is doing well for you.
Quality Equipment & Spray spurred by growth acquires a new building.
Quality Equipment & Spray spurred by growth acquires a new building. Phoenix Company doubles space to meet demand of Pest and Weed Control companies. For Immediate Release: Phoenix spray equipment manufacturer Quality Equipment & Spray has completed the acquisition of a 11,000 square foot comm...
What is IT today? One of my IT guys has a chart on his wall explaining the different IT types, hardware, programing, user... I am pretty sure that at one point not so long ago that simply being able to use a computer would have labeled you as techie. Bulwark is a pest control company, but we develop a lot of software.
Follow the money from IT to marketing
Gartner recently released its report on IT predictions for 2012. The subhead of their press release boldly calls out their most stunning conclusion: predictions show IT budgets are moving out of the control of IT departments. Garner predicts that by 2015, 35% of enterprise IT expenditures will ...
Have you ever chosen to spend time online rather than going out with friends? Why or why not?
Yes. Because it's my job and it was the responsible thing to do at that time. Yes. Because it was more fun at that moment to build a random website. No. This is not typical behavior. I am a social person so I would usually prefer to be with people. Continue reading
Posted Jul 1, 2010 at Thos003's blog
Comment
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Julian,
Is anyone really objective? As they say in El Salvador, "Every Head a Different World".
Thanks for pointing out some of the illogical conclusions that one can draw by focusing too much on a small set of data. Sadly, anyway that you look at it, what's done is done. For better or worse. We can only hope that a brighter future is in store. Or as Pumba would say "put your behind in the past."
...But don't mind me, I am just the pest control guy. =)
Heart of the Congo
by Eric Martin I hadn't heard about Floribert Chebeya Bahizire until I read about his murder in the New York Times, but perhaps his death will serve to bring more scrutiny to the absolutely horrific conditions in the Congo, and further his courageous and tireless work to protect people from the ...
Make sure your staff are properly trained period. People forget how easily things that are natural and habit to them are missed by those with little experience.
Funny, I use to hate manuals and procedure guides but I have since come to appreciate them.
How NOT to do customer service on Twitter
[Edit 12-18-09: As a follow up to this post, check out CRM News' excellent article, the Social Piece of the Customer Service Puzzle, discussing social media customer service strategies that will accurately reflect your company's brand.] Social media monitoring is step one. Set up Google Alerts a...
Wow! Are you kidding? They really tweeted that? If you are going to say something similiar to that at least make it personal.
"Sorry to hear of your experience. We would like to help. Please email us more info CustomerService@email.com"
Or "please give us more info here ... tinyurl.webpage.com"
When I worked for sears years and years ago (16 at the time), the one thing I do remember Sears teaching me about customer service is that "You never just point and say over there. You walk the customer to the item." and as simple ad the sounds that is customer service.
How NOT to do customer service on Twitter
[Edit 12-18-09: As a follow up to this post, check out CRM News' excellent article, the Social Piece of the Customer Service Puzzle, discussing social media customer service strategies that will accurately reflect your company's brand.] Social media monitoring is step one. Set up Google Alerts a...
Funny because the people that I know in real life that are so interesting are not about to add Twitter to their list of things to do. And I can't blame them as they already excel in their repspective activities.
I just recently really jumped on board after my first SEO conference. Ironically I lost a few of my friends because my tweets went from close to nothing to kaboom. They didn't understand all the activity and the geek terminalogy that was pouring out of my account.
Culling your Twitter: Three tips for unfollowing
Now that you have techniques and tips for whom to follow on Twitter, you've diligently followed those who Tweet related content. However, when you hit the 2,000 following limit but keep running across shiny, new, fascinating Tweeters to follow every day, it's time to do some strategic unfollow...
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Dec 15, 2009
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