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The problem is not one rogue employee. The companies trusted with client data are not taking enough precautions to protect our data. This one rogue employee will get spanked for his actions (which *may* have involved more than one client record) and then what? Will Moniker take any steps to ensure it won't happen again? What steps can be taken? Moniker is not alone in this. It has long been a gripe of mine. I've had many tiresome arguments with hosting companies whose tech support and billing agents ask for my password as ID verification. Why the hell do these people have access to my password? Security efforts at most companies are concentrated on keeping outsiders outside. The biggest threats are from inside. It really is a shame this had to be made public by a third party before Moniker owned up to it.
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Dec 31, 2010