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Is there a possibility to make this visible for United? I am shocked of the amount of terrible stories. I come from a third world country, and we see this constantly with a system that doesn't do anything about it (its frustrating), and as an American is impossible that we led this happen so easily. This can hurt a company, and we can help them become better. What are your suggestions? Blogs? Twitter? News?
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Aug 14, 2012