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Free wi-fi does not work because people abuse it. Walk around Starbucks or Panera and you can find many "working" while streaming music or watching Youtube videos. It is unfair to blame the providers for such irresponsible usage. Classic "problem of commons"!!
Toggle Commented May 21, 2012 on Why Free Wi-Fi Doesn't Work at VoIPWatch
Interesting thought, but I am not sure if I am completely with you here. I think that our definition or understanding of the term "phone" has evolved. A phone is no longer the device we used to have 10 years back with a receiver microphone and buttons to make and receive calls. Bria, Skype, etc. are all phones in some way, just that they have a different form factor. That said, I agree that we are increasingly moving away from our traditional conceptualization of a "phone" call.
It is nice to see firms realize the value of "good" customer service. There are still ton of them who fail to appreciate this.
Toggle Commented Mar 20, 2011 on Great Support Deserves Praise at VoIPWatch
Great analysis Andy....I am also wondering if the core value proposition is diluting. I may have more on a future post on TruVoIPBuzz, but as consumers get more savvy, they are free to use SIP clients with any other VoIP provider (which may work out cheaper). Several other providers (including Vonage that you have indicated) have much better plans as compared to Skype. Their other product, group video calling is also not competitive anymore. There are credible alternatives.
Andy, we all would love some kind of SIP support for Google Voice and possibly we may have it some time soon. But there are others who predict that Google may never provide SIP support and have an interesting theory behind it.
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Jan 27, 2010