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Free wi-fi does not work because people abuse it. Walk around Starbucks or Panera and you can find many "working" while streaming music or watching Youtube videos. It is unfair to blame the providers for such irresponsible usage.
Classic "problem of commons"!!
Commented May 21, 2012 on Why Free Wi-Fi Doesn't Work at VoIPWatch
Why Free Wi-Fi Doesn't Work
Today, CIO Journal has a story on public Wi-Fi and how customers are clogging the networks at Panera, someting that's nothing new to me. And I'm taking a bite out of it. Back in the day when public hotspots were just starting out, only a few of us were even using public Wi-Fi, and locations were...
Interesting thought, but I am not sure if I am completely with you here. I think that our definition or understanding of the term "phone" has evolved. A phone is no longer the device we used to have 10 years back with a receiver microphone and buttons to make and receive calls. Bria, Skype, etc. are all phones in some way, just that they have a different form factor.
That said, I agree that we are increasingly moving away from our traditional conceptualization of a "phone" call.
Commented Mar 29, 2011 on Today It's About Calling, Not Phone Calls at VoIPWatch
Today It's About Calling, Not Phone Calls
The phone call is dead. Long live the call. Do you call someone or phone them? Well, that depends. It depends if you're using a telephone or something else to make the call. Lately in discussions with clients we've been moving them all away from the use of the phrase "phone call" and over to sim...
It is nice to see firms realize the value of "good" customer service. There are still ton of them who fail to appreciate this.
Commented Mar 20, 2011 on Great Support Deserves Praise at VoIPWatch
Great Support Deserves Praise
Six Apart deserves credit for great support. I had a login problem on my new iPad. I fired off a note and by this morning it was replied to and fixed. The problem was minor, but the impact major. The second shout out goes to the Apple Business accounts team. As I was just back from traveling the...
Great analysis Andy....I am also wondering if the core value proposition is diluting. I may have more on a future post on TruVoIPBuzz, but as consumers get more savvy, they are free to use SIP clients with any other VoIP provider (which may work out cheaper). Several other providers (including Vonage that you have indicated) have much better plans as compared to Skype.
Their other product, group video calling is also not competitive anymore. There are credible alternatives.
Commented Jan 30, 2011 on The Sunday Morning Post-Why Is Skype Putting IPO on Hold? at VoIPWatch
The Sunday Morning Post-Why Is Skype Putting IPO on Hold?
Image via Wikipedia First the Wall Street Journal reported Skype may be putting their planned $100 million dollar or greater IPO on hold. Then out came TechCrunch with more fuel for the fire. So while I think the slowdown has everything to do with figuring out how to make money, not just gain m...
Andy, we all would love some kind of SIP support for Google Voice and possibly we may have it some time soon. But there are others who predict that Google may never provide SIP support and have an interesting theory behind it.
Commented Jan 27, 2010 on Click to Call, Softphone From Google Voice at VoIPWatch
Click to Call, Softphone From Google Voice
The acquisition of Gizmo by GoogleVoice is starting to pay dividends. A report from TechCrunch's fearless leader, Michael Arrington, has the GoogleVoice guys adding Click to Call to the newly minted Chrome Browser (at least on the official Windows version) and a report that GoogleVoice will have...
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