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Wow, I see that I haven't been angry enough to rant about anything for months. But I am now. Today, I am wondering how people can be so unbelievably rude. Or stupid, I'm not sure. I think that just about... Continue reading

Posted Jul 6, 2011 at TSDG restaurant branding

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Do you need a phone app?

Several years ago, when smart phones were developed, a lot of companies gave huge amounts of money to developers to create their phone app. Was it worth it? Current studies and surveys strongly say no. Sorry, you hitched a ride... Continue reading

Posted Apr 30, 2011 at TSDG restaurant branding

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Nice little Yelp scam?

OK, maybe other people have been aware of this for a while but it's only just come to my attention and it's bad... A restaurateur client came to see us recently and told us that he had received a fax... Continue reading

Posted Jan 29, 2011 at TSDG restaurant branding

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About time I had another rant, I think ...

And customer service will be the theme of the day. That, or lack thereof in the case of our hosting company and they seem to be the only thing that causes me to rant these days. A couple of weeks... Continue reading

Posted Dec 20, 2010 at TSDG restaurant branding

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Oh, so now it's Twitter that's 'just for young people'

Here we bloody go again. I forget just how many times I've ranted about this 'the internet is for young people' nonsense. I've also ranted about how geo-location apps and mobile marketing and so forth are 'for young people'. Now,... Continue reading

Posted Nov 14, 2010 at TSDG restaurant branding

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Customer service - again

Isn't that exactly what you want on a Monday morning - being called a liar by a so-called 'customer service" rep? Hard to believe? No, it's true and yes, it's that hosting company that I've ranted about before... Webmail. Not... Continue reading

Posted Sep 20, 2010 at TSDG restaurant branding

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Co-working. Rather bloody marvellous, actually

OK, so what do you do when you've got a truly stunning waterfront studio, with the most astonishing views and amazing light, and your designers are working from home and the space just becomes too big for you? Move? Oh... Continue reading

Posted Aug 20, 2010 at TSDG restaurant branding

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It might be an idea to think....

... before you send out a newsletter or reply to a ticket. Yes, these ARE related if you can bear with me for just a minute. A 'company' that we deal with send out a newsletter today. I have mentioned... Continue reading

Posted Jul 30, 2010 at TSDG restaurant branding

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Sponsorship - a two way street

Not just that, but it's a relationship too. Just like my cute little gears above. Ask not, to paraphrase for a moment, what your sponsor can do for you, but what you can do for your sponsor. If a company... Continue reading

Posted Jul 20, 2010 at TSDG restaurant branding

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Here we go again...

It seems all my recent rants have been about Twitter and I'm sorry, I'm at it again. It was only a few days ago I ranted about people taking over their own Twitter accounts; they don't realize - though goodness... Continue reading

Posted Jul 14, 2010 at TSDG restaurant branding

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Twitter doesn't work

Opinions are certainly divided. There are those, like Chevrolet, Dell, Starbucks, Ford Motor Company, JetBlue and so on and so on, who love it and make the most of it. There are others, small businesses usually, who say that Twitter... Continue reading

Posted Jul 8, 2010 at TSDG restaurant branding

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Oh, you want to run your own Twitter account?

It's a funny thing - just because it's possible to do something, people think they know how to do it properly. Why is that? For example, there might be a pencil and a piece of paper on your desk -... Continue reading

Posted Jul 8, 2010 at TSDG restaurant branding

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Have you ever Googled them? There are a lot of unhappy people out there.

Commented Jul 8, 2010 on Hello? It's 2010... at TSDG restaurant branding

Hello? It's 2010...

... and it will be 2011 before we know it. So it's time for a rant about email, I think. And specifically about a totally daft decision. Read on. We all know that you shouldn't store important items in your... Continue reading

Posted Jul 3, 2010 at TSDG restaurant branding

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Customer support? A tale of four companies

Customer service - you'd think it would be all the more important these days, wouldn't you? Well, here's a rant about the great, the good, the bad and the downright bloody awful ... Let's start at the bottom and work... Continue reading

Posted May 12, 2010 at TSDG restaurant branding

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What would Virgin do?

Grudgingly, I have to admit that Richard Branson is probably a more astute business person than me. I'm sure that if I looked up his history on Wikipedia, I'd find out even more than I already vaguely know about his... Continue reading

Posted Mar 3, 2010 at TSDG restaurant branding

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Mobile marketing

I had to chuckle. I got a spam email today that told me that "mobile marketing will be the next big thing!". Really? Come on. If I'd received that email ... what ... three or four years ago ... they... Continue reading

Posted Feb 22, 2010 at TSDG restaurant branding

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Brad Keselowksi fans - thank you!

At TSDG, we launch new websites every week. And yet, even though I truly believe they are all wonderful, I don't tend to post them here. But I'm breaking my rule for this one. We've worked with driver Brad Keselowski... Continue reading

Posted Feb 17, 2010 at TSDG restaurant branding

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Time - running away again

A few minutes ago, I wrote "I can't believe it's Wednesday". Actually, it just seemed like a few minutes ago - it was last Wednesday. Time is doing its thing again ... I know I'm writing about time a lot... Continue reading

Posted Feb 17, 2010 at TSDG restaurant branding

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Sometimes, you just have to drop the fish

I was rambling yesterday about new words that have entered our language. Today, it's the turn of new sayings. My old mum had a wealth of them, and not one of them made a lot of sense. If something was... Continue reading

Posted Feb 15, 2010 at TSDG restaurant branding

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I love the way our language develops

Don't you? I sometimes think about time travel. I'd love to go back in time to see what it was like. But what if the reverse happened? What if my late grandmother was suddenly in 2010? I reckon she wouldn't... Continue reading

Posted Feb 14, 2010 at TSDG restaurant branding

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Speech marks. "Really?"

Every so often, I come across a website that becomes my favorite (until I find another). And this one is well worth sharing. Regular readers, all two of you, know that the one thing that can really make me rant... Continue reading

Posted Feb 12, 2010 at TSDG restaurant branding

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A day in the life - Twitter

We have done many remarkable things for our clients using social media. So I though it was about time to write a case study. This just happened in the last few days and is a great example of a restaurant... Continue reading

Posted Feb 10, 2010 at TSDG restaurant branding

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British food memories

Thanks to BritFood, I have just read a great blog post about British food memories. So of course, I have to write my own version... The writer of the blog (see here) is, I'm afraid to say, considerably younger than... Continue reading

Posted Feb 9, 2010 at TSDG restaurant branding

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Making the most of free promotion

There are so many ways that businesses, and especially restaurants, can promote themselves absolutely free of charge. Are you making the most of it? Here's a story ... A few months ago I was in the Florida Keys. It was... Continue reading

Posted Feb 9, 2010 at TSDG restaurant branding

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