Thank you for your interest in our ProductivityNOW portal! First, an important point to make is that the Autodesk Subscription/Maintenance Contract Manager (ACM) is by default the ProductivityNOW Portal Admin. The ACM is able to manage users for their company that has previously logged into the portal, ACM cannot add... Continue reading

In general, the Clarity installer is going to see installing version to version as a “major” upgrade – so expect that it will do effectively an “uninstall” before it starts the install. Our recommendation to make it easier on the installer (less potential for uninstall issues): Stop the Clarity Monitoring... Continue reading

If you have not seen or read through our IMAGINiT Installation Toolkit, NOW is the time before you tackle your new 2014 software installation. We have updated our V1 from 2012 to show the 2014 version of software and new links to simplify the information and process. I also have... Continue reading

Microsoft .NET 4.0 pre-requisite for Autodesk 2012 product installations posted from Autodesk. http://usa.autodesk.com/getdoc/id=TS16436702 Problem Many of the Autodesk 2012 products require the installation of Microsoft .NET 4.0. In many cases .NET 4.0 will automatically be installed by the Autodesk 2012 installer however there are system-specific conditions where .NET cannot be... Continue reading

Thank you for all the loyal followers even through our merger and transitions. I promise in the near future you will see the regular posting like you are accustom to reading. Even more if marketing has their say and we have more techs! PS - We are leaving the old... Continue reading