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Walkingwriter
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I had something very similar happen a few months ago. I work in the busiest one of my fast food restaurants in my state. (I wish I was exaggerating.) It was the middle of the lunch rush, and I'm on the end register. We have four registers in total, all in a line, like registers are. I finish with my customer, and call "I can take the next guest!" and the lady behind the man I just finished with steps forward. She was literally DIRECTLY BEHIND HIM. There's no way I could've mistaken anybody else for being next instead of her. Not even two seconds later, my coworker next to me calls for the next guess, and the guy behind HER customer steps up. The man proceeds to be super passive-aggressive, saying, "Well, I was OBVIOUSLY next, I can't BELIEVE SHE wouldn't take me next." My coworker is trying to get him to actually order. I finish with my guest, and the guy then turns to me before I can call the next customer and goes, "Are you blind? Did you really think you could get away with not taking my order? You are never going to amount to anything in life, and I'm glad you've learned your place and are behind that counter." He said several other anger-inducing things and left without even ordering. My manager let me go to the back to cool down because I was either going to burst into tears or go across the counter at the dude.
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My friend Heather worked at a fast food chinese place. One night, they were closing in the office and a loud banging came from the kitchen. They walked out, doors were locked, everyone who was in the building was in the office, and there were two woks on the ground, in two opposite directions from where they'd been sitting on the center island in the kitchen. They went and watched the cameras. You can clearly see the woks just FLY off the island in two directions! Like somebody smacked them! She recorded the footage with her phone and showed it to me, and it honestly gave me the creeps. She says things like that happen all the time, but that's the first time she's seen it on camera.
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I GOT BEHIND SOMEONE LIKE THIS LAST YEAR. I was in line at a fast food restaurant. It was late, about 8:30, and I was trying to get food and get back to work so I wouldn't waste my whole 30 minute shift. The lady ordering kept asking why the 8-piece nugget and the 12-piece nugget were different prices. The cashier kept explaining it's because the 8 nugget has only 8 nuggets, while the 12 nugget has more nuggets than the 8 count. The lady didn't get it. They had to open a new lane for me to buy my food from (only one lane open, they closed at 9) so that I could get my food. The lady was still arguing with the guy when I left, and there were two managers involved.
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The lizard I could have handled. I would've had to get a bag or a stick or something, because I wouldn't have been able to touch it, but the spider... I would've screamed and ran out of the store. There's no way. I've got severe arachnophobia. Thank goodness I've got a roommate who's more level-headed than me about that.
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I had a lady physically throw a book at my head when I asked her for her driver's license to complete her return. My manager came over to finish the transaction and she gave HIM her license "because obviously the little girl just wanted to steal my identity!" Jackass. This is the same manager that would find a way to return a book for a customer, even after I'd told them we couldn't return it because 1. They had no receipt, 2. The book was not a book we had in stock, and 3. They didn't have a membership with us (we could look up purchases via membership #, but it took a while). Then the GM would come over, say something like, "I'm sorry, of course we can return the book!" completely overruling what I'd been taught to say to customers when they didn't have a receipt. He would then turn to me and say, "You need to call me any time there's a return from now on." It made me so angry.
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My first day at the fast food restaurant I work at, I was told to clean the front counter because we were super slow. I came across a button that looked like a seatbelt release, and thought it would release the bin that was stuck right next to it. I pushed it once, twice, and nothing happened, so I continued cleaning and went on my merry way. About ten minutes later, we had six police officers in the building and the manager is trying to figure out what happened. I was so frightened and cried and told them what happened. They mostly laughed it off, but I am the reason we tell everyone what our panic alarm buttons look like. I've never worked in a place that had alarm buttons before, so I had no idea they were a thing outside of banks or gas stations.
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I had this happen a lot when I was working at the bookstore. People would come in looking for a book for a specific-gendered child, and I would just ask, "What are they into?" "They're a twelve-year-old girl." "Okay...but what are they into? What do they like? Do they like horses? Magic? Goblins? What?" I would usually get blank stares. I had a set of gender-neutral titles that I would usually hand out that I deemed to be "safe" so people couldn't scream at me that the book was for a girl or for a boy.
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Nov 1, 2014