Public libraries were very concerned about this too! I think we all heaved a big sigh of relief when we saw the new platform. Glad people spoke up, and glad LI listened.

Hi SKS, Because LinkedIn Learning for Library doesn't store any identifying personal data (including your name), it's not possible to include your name on completion certificates at this time. However, I'll pass on your request to the vendor.

Hi Kamyar, Sorry, that messaging is kind of confusing. We've checked with the vendor, and confirmed that the library version of the platform isn't yet available via the iOS app (or any other app, for that matter). They'll be developing an app specific to LinkedIn Learning for Library in the near future. But currently, we don't have a way for you to log into the iOS app. Your best bet is to use LinkedIn Learning in your browser, logging in via tpl.ca/linkedin.

Hi Mike, As mentioned in the blog post, the transition from one platform to the other is taking place today, so your account is temporarily unavailable. Try again tomorrow - it should be okay by then.

Hi Yasir, As mentioned in the blog post, the transition from one platform to the other is taking place today, so your account is temporarily unavailable. Try again tomorrow - it should be okay by then.

Hi Naimul, Yes, unfortunately we're having login problems today - and tomorrow the service will be temporarily unavailable while they make the switch! Try again Thursday, though. Hopefully all should be well by then.

Hi Janice, Unfortunately, we're having some issues with our sign-in process today. Try signing in again later today - we're hoping to have it sorted out soon. (If things are working properly, you should never have to pay.)

Hi Terry, That's right. Otherwise, it's only available in branches. They've been extending home access incrementally since Covid started.

Hi Mark, Thanks for the suggestion! I'll pass your message along to the relevant department.

Hi Roger, You can get a Toronto Public Library card for a non-resident fee of $120 per year, but unfortunately you'd have to come in to a branch in person. We have a digital card, but it's not available to nonresidents. However, I know that Woodstock has an excellent library, and if you're looking for genealogical research help, you're in luck! They have the Ancestry database for their customers: https://www.mywpl.ca/37-articles-a-research/databases I hope this helps! Wendy

Hi Leaside Reader, Thank you! Somehow I missed this question - but I couldn't have answered it better.

Glad to hear it, and thanks for posting the solution here - it might help other people who are encountering the same problem.

I've got to admit, I'm stymied - I've just followed all the steps above and I'm not running into the same problems. If creating a new account doesn't work, you can try contacting our Answerline service - (416) 397-5981, or answerline@tpl.ca. They can either offer you better tech support than I can, or put you in touch with PressReader's tech support directly. I hope this gets sorted out! Let me know how it goes.

Hi Jeff, I just heard back, and the PressReader app is working properly - it's just very counterintuitive. Because of the way we authenticate apps, TPL won't show up on the list of libraries. Instead, we have a two-step, not-very-obvious procedure for signing in: 1. On tpl.ca, navigate to PressReader (by search or via the A-Z list of databases). Select "Access Online" and sign in with your library card number and PIN (if you're not signed in already). You'll be given access to PressReader. 2. Once you're in PressReader, select the little "person" icon at the top of the screen, which leads to the Account sign-in page. You have to create an account with your name, email address and a password. If you've already created one, you can sign in with it - otherwise, select "Sign Up" to create an account. 3. Now that you're signed in with BOTH your library card/PIN and your email/password, it should work for you. You can open the PressReader app (you might have to sign in again with your email and password), and it should recognize you and allow you access. Each sign-in lasts 48 hours, so you'll have to go through the process again in a couple of days. But it should work - let me know if you run into any problems.

Hi Jeff, Not a bother at all - I'll pass your question on to the person responsible for PressReader. (For what it's worth, I just tried it and I'm able to log in and read newspapers in my browser via the TPL site on my desktop, but I'm having the same problems as you with the app.) I'll also nudge about text mode in OverDrive magazines.

(You might need to scroll down in Cantook to find the available copies, but I've just checked and they're there.)

Hi Heather, Have you tried borrowing Vi through Cantook Station, our French ebook platform? (See link in blog post, above.) It should be available there without holds. Please let me know if you run into problems.